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- Tasks: Support asset management by inspecting and maintaining flood risk assets.
- Company: Join the Environment Agency, dedicated to protecting communities from flooding.
- Benefits: Enjoy flexible working options, including hybrid arrangements and additional incident response payments.
- Why this job: Make a real impact on community safety while developing valuable skills in a diverse team.
- Qualifications: Organised, team player with strong communication skills; proficiency in Microsoft Office is essential.
- Other info: Full training provided; guaranteed interview for applicants with disabilities.
The predicted salary is between 27000 - 38000 £ per year.
Asset Management Support Officer – (Up to 12 Months FTC) – 31745
Asset Management Support Officer – (Up to 12 Months FTC) – 31745
1 day ago Be among the first 25 applicants
Job Description
Do you want to work for an organisation that values difference and includes everyone?
Job Description
Do you want to work for an organisation that values difference and includes everyone?
Then the Environment Agency is the organisation for you.
Your work will help the Environment Agency Inspect, repair, maintain and manage our flood risk assets and work with others to ensure delivery of river maintenance across the area. Our flood risk assets (such as flood walls, embankments and flood storage areas) reduce flood risk to people and properties throughout Hertfordshire and North London.
You will help manage our asset data to ensure it is of the best quality and can be relied upon to inform our future investment programme and make evidence-based decisions across our asset management activities. You will also assist other members of the team to help ensure that projects delivering refurbishment to and replacement of, or new flood risk management assets provide the most appropriate long-term solutions and are safe for us to maintain.
You will also assist other members of the team to help ensure that projects delivering new flood risk management assets provide the most appropriate long-term solutions and are safe for us to maintain.
You will use your excellent communication skills to liaise with a range of internal colleagues, external organisations and individually with customers who require help or information from us.
Responding to incidents is a central part of what we do.
You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The team
Asset management plays a huge part in the work that the Environment Agency does; reducing the impact of flooding and protecting communities.
We’re involved in the whole lifecycle of our assets from planning, delivery and maintenance, to responding to incidents and decommissioning. It also means managing the effects of climate change. We look after a diverse range of assets in our area and such a broad scope of work calls for diverse, multi-skilled teams.
Experience/skills Required
We are looking for enthusiastic, driven, and adaptable people to join our Asset Performance team.
You will be:
- Organised and good at prioritising tasks
- Proficient in the Microsoft Office suite of programs, experience in GIS systems would be advantageous but is not essential as training can be given
- A strong team player with excellent communication skills
- A good problem solver with plenty of initiative, with the ability to make sound decisions based on data and evidence.
- You will need good inter-personal skills to develop relationships with internal and external customers
- Keenness to learn and develop
Contact and additional information
It is our ambition to champion diversity through building a workforce as diverse as the communities we serve. We welcome applications for flexible working patterns/ job shares.
Herts and North London offer a hybrid way of working, with a mix of in office, on site and working at home where business needs allow.
For more information on working for us see environmentagencycareers.co.uk
Important: Your answers to the capability questions will be used to determine interview selection – please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.
Interviews are expected to take place during September/ October.
For any questions relating to this role, please contact WFGPG_HNL@environment-agency.gov.uk
Full UK driving licence preffered.
Length of contract
Up to 12 Months
Competence 1
Communicates Effectively
Description
Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Q) Using an example to illustrate your answer, please tell us about a time when you’ve had to communicate a message effectively to someone – what was the situation and how did you approach it?
Competence 2
Data and Information Management
Description
Description: Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
Q) Using an example to illustrate your answer, please tell us about a time when you had to use or manage data to achieve an objective, what steps you took and what the outcome was.
Competence 3
Takes Decisions and Solves Problems
Description
Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Q) Using an example to illustrate your answer, please tell us about a time when you had to make an important decision. What were the factors you considered and what was the outcome?
Competence 4
Manages Self
Description
Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency.
Q) Using an example to illustrate your answer, please tell us how you manage your workload to ensure you deliver work on time and to required standards.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
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Asset Management Support Officer - (Up to 12 Months FTC) - 31745 employer: Environment Agency
Contact Detail:
Environment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Management Support Officer - (Up to 12 Months FTC) - 31745
✨Tip Number 1
Familiarise yourself with the Environment Agency's mission and values. Understanding their commitment to diversity and community engagement will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Brush up on your data management skills, especially if you have experience with GIS systems. Even if you haven't used them before, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 3
Prepare specific examples of how you've effectively communicated in past roles. The ability to convey information clearly is crucial for this position, so having concrete instances ready will help you shine in the interview.
✨Tip Number 4
Be ready to discuss your problem-solving approach. Think of situations where you had to make decisions based on data and evidence, as this aligns with the competencies they're looking for in an Asset Management Support Officer.
We think you need these skills to ace Asset Management Support Officer - (Up to 12 Months FTC) - 31745
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Asset Management Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Use the STAR Technique: When answering the capability questions, employ the STAR technique (Situation, Task, Action, Result) to structure your responses. This will help you clearly demonstrate your skills and experiences relevant to the role.
Highlight Relevant Skills: Emphasise your organisational skills, proficiency in Microsoft Office, and any experience with data management or GIS systems. Make sure to provide specific examples of how you've used these skills in past roles.
Show Your Enthusiasm: Convey your passion for asset management and your commitment to supporting the Environment Agency's mission. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Environment Agency
✨Master the STAR Technique
Since the interviewers will be looking for specific examples of your skills, use the STAR technique (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your experiences and demonstrate how you've effectively communicated, managed data, solved problems, and managed yourself in previous roles.
✨Showcase Your Communication Skills
As communication is key for this role, prepare to discuss instances where you've successfully conveyed information to different audiences. Think about how you can illustrate your ability to listen, question, and engage with others, as well as how you adapt your communication style based on the audience.
✨Demonstrate Data Management Experience
Be ready to talk about your experience with data management. Highlight any relevant tools or systems you've used, and provide examples of how you've collected, analysed, and shared data to achieve objectives. This will show your capability in handling the responsibilities of the Asset Management Support Officer role.
✨Emphasise Problem-Solving Skills
Prepare to discuss a time when you faced a significant challenge and how you approached it. Focus on the decision-making process you followed, the alternatives you considered, and the outcome of your actions. This will demonstrate your ability to find optimal solutions under pressure, which is crucial for this position.
