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- Tasks: Coordinate client inquiries, job scheduling, and project delivery in property services.
- Company: Join a dynamic family-run business in the heart of Fulham.
- Benefits: Enjoy competitive salary, 28 days holiday, and professional growth opportunities.
- Why this job: Make a real impact while preserving London's iconic landmarks.
- Qualifications: 3+ years in scheduling and project administration within property maintenance.
- Other info: Be part of a motivated team that values communication and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Major Works Coordinator plays a pivotal role within the Restoration and Roofing Divisions at Environ Property Services. Reporting directly to the Operations Manager, you will ensure the seamless management of client inquiries, survey bookings, job scheduling and project delivery within the department. We’re looking for individuals who align with our mission to solve complex property issues proactively, share our vision for trusted, high-performance service, and embody our core values of integrity, craftsmanship, communication, and collaboration.
Minimum Requirements:
- Must reside within 1 hour travel from Fulham, SW London.
- Minimum of 3 years proven background / experience in scheduling, coordinating and project administration within the property maintenance services industry.
- More than 3 years of experience with scheduling/booking of maintenance and repair works/jobs for tradesman – engineers, surveyors, technicians, subcontractors etc. – excellent diary management skills required.
- Property services or Construction industry experience is essential! – You must understand how trades, contractors, and projects flow in practice.
- Strong knowledge of property restoration or roofing services is preferred.
- Demonstrated experience managing job bookings and tracking systems.
- Project administration experience.
- Organisation & Oversight – You thrive on structure, deadlines, and clear reporting. Nothing slips past you.
- Problem Solver – When challenges arise, you find solutions quickly and keep projects on track.
- Professional telephone manner with the ability to handle both client inquiries and contractor liaison.
- Strong organisational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple priorities while maintaining composure and accuracy.
- Proficient in Google Workspace and comfortable using CRM or project management platforms.
- Proactive, solutions-focused mindset with a commitment to delivering high service standards.
Duties & Responsibilities:
- Responsible for ensuring the seamless management of client inquiries, survey bookings, job scheduling, and project delivery in support of the Restoration and Roofing teams.
- The role serves as the primary point of contact between clients, surveyors, tradespeople, subcontractors, and internal teams.
- Book and coordinate Restoration and Roofing surveys, ensuring timely delivery of reports to clients.
- Ensure tradespeople adhere to schedules and complete jobs efficiently while uploading accurate documentation and photographic evidence.
- Managing job bookings and tracking systems.
- Provide regular project updates to clients, ensuring expectations are managed and satisfaction is maintained.
- Track profit margins, issue invoices, and follow up on payments in line with company terms.
- Act as the key communication point for all parties involved in restoration and roofing works—including clients, internal staff, subcontractors, trades, and suppliers.
- Maintaining excellent communication and customer service with our client and customer base is essential.
- A key responsibility will be to manage the surveyors by understanding their capabilities and their industry expertise in order to effectively schedule them on the correct jobs.
- Proofreading the reports created by the surveyors and checking for punctuation, grammar, and estimated values on all works.
- You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct surveyor goes back to attend any callbacks to attend any failures or misdiagnosis.
- Ensure compliance with company processes and procedures for financial accuracy, safety, and operational efficiency.
- Ensuring a smooth cross over between our divisions and internal communications.
About Us:
Environ Property Services is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration! We are a family run business operating in the heart of Fulham, and we have a reputation of providing exceptional services to our customers. Our innovative and fast paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence.
What We Offer:
- Fixed Hours with Overtime Options: Work from 8am-5pm UK, Monday to Friday.
- Competitive Salary: We offer a competitive salary, based on relevant experience, with additional earning potential through commissions.
- Professional Growth: Continuous personal and professional development opportunities.
- Benefits: 28 days paid holiday (inclusive of UK bank holidays).
- Dynamic Work Environment: Be part of a young, fast-paced, and dynamic team making a real difference in London.
Major Works Coordinator employer: Environ Property Services Ltd
Contact Detail:
Environ Property Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Works Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property services industry. Attend local events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Major Works Coordinator role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in scheduling and project administration. Share specific examples of how you've solved problems in past roles—this will show them you're the proactive problem solver they need.
✨Tip Number 3
Be ready for the interview! Research Environ Property Services and understand their mission and values. Prepare to discuss how your background aligns with their vision for high-performance service. This will demonstrate your genuine interest in the company and the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying—showing enthusiasm can really set you apart from the crowd!
We think you need these skills to ace Major Works Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in scheduling and project administration within the property maintenance services industry. We want to see how your skills align with our mission and values!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled challenges in previous roles. We love a proactive mindset, so let us know how you keep projects on track and find solutions when things get tricky.
Highlight Your Organisational Skills: Since this role requires excellent diary management and the ability to juggle multiple priorities, make sure to emphasise your organisational skills. We want to know how you ensure nothing slips through the cracks!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Major Works Coordinator position. Let’s get started on this journey together!
How to prepare for a job interview at Environ Property Services Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of property restoration and roofing services. Understand the flow of trades, contractors, and projects in practice. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since the role requires excellent diary management and organisation, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you keep track of job bookings and ensure everything runs smoothly.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges in scheduling or project administration and how you resolved them. Highlight your proactive mindset and ability to keep projects on track, as this aligns perfectly with what they’re looking for.
✨Communicate Like a Pro
Practice your professional telephone manner and be prepared to discuss how you handle client inquiries and contractor liaison. Good communication is key in this role, so showing that you can maintain clear and effective communication will set you apart.
