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- Tasks: Lead the delivery of complex industrial water purification services and maintenance contracts.
- Company: Join a forward-thinking company focused on innovative water treatment solutions.
- Benefits: Enjoy a competitive salary, company vehicle, pension scheme, and ongoing training.
- Why this job: Make a real impact in water purification while building strong customer relationships.
- Qualifications: GCSE Maths and English required; engineering qualification preferred.
- Other info: Frequent travel and excellent career progression opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support. You’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.
Responsibilities
- Service Delivery
- Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems.
- Electrical diagnostics and ladder logic fault finding.
- Ensure contractual service obligations are met.
- Deliver training to field staff and customers.
- Maintain high levels of customer satisfaction through timely and professional service.
- Customer Relations & Account Management
- Build and maintain strong relationships with key customers and prospects.
- Conduct regular customer meetings to confirm lifecycle support.
- Promote new technologies and rental assets.
- Ensure remedial works are quoted to maintain uptime and maximise account value.
- Proposal & Contract Support
- Assist with scoping, costing, and contract finalisation.
- Support proposal development and commercial negotiations.
- Market Insight & Brand Promotion
- Provide input on market trends and growth opportunities.
- Support marketing initiatives including trade shows and seminars.
- Contribute to the development and promotion of new technologies.
Requirements
- Education & Qualifications
- Essential: GCSE Maths and English (Grade 5 or above or equivalent).
- Desirable: Engineering qualification at ONC level or higher.
- Skills & Experience
- Proven experience in servicing and optimising large-scale industrial water treatment systems.
- Strong technical proficiency in RO, ion exchange, filtration, and related technologies.
- Excellent customer relationship and account management skills.
- Commercial awareness and ability to identify upselling opportunities.
- Strong communication and problem-solving skills.
- Positive health and safety mindset.
- Competent in Microsoft Office and administrative reporting.
Benefits
- Competitive salary
- Company vehicle and tools
- Pension scheme
- Ongoing training and development
- Opportunities for career progression
Senior Industrial Service Engineer employer: Envirogen
Contact Detail:
Envirogen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Industrial Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Show them you understand their needs and how your skills can help maintain uptime and product quality.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with large-scale industrial water treatment systems makes you the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Senior Industrial Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with large-scale industrial water treatment systems. We want to see how your skills align with the role, so don’t be shy about showcasing your technical proficiency and customer relationship management experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Industrial Service Engineer role. Mention specific experiences that demonstrate your ability to deliver service excellence and support sales growth.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, highlight instances where you've tackled challenges in service delivery or process optimisation. We love seeing how you’ve maintained uptime and product quality in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Envirogen
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of large-scale industrial water treatment systems, especially RO, ion exchange, and filtration technologies. Be ready to discuss specific examples of how you've optimised these systems in the past.
✨Show Off Your Customer Skills
Prepare to share stories about how you've built strong relationships with customers. Think about times when you’ve turned a challenging situation into a positive outcome, as this will highlight your customer relationship management skills.
✨Be Ready for Problem-Solving Questions
Expect questions that test your problem-solving abilities. Have a few scenarios in mind where you successfully diagnosed and resolved technical issues, particularly in high-pressure situations or during maintenance contracts.
✨Demonstrate Your Commercial Awareness
Think about how you can contribute to sales growth and profitability. Be prepared to discuss any upselling opportunities you've identified in previous roles and how you approached them, as this will show your understanding of the commercial side of the job.
