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- Tasks: Lead the delivery of complex industrial water purification services and maintenance contracts.
- Company: Join a forward-thinking company focused on innovative water treatment solutions.
- Benefits: Competitive salary, company vehicle, pension scheme, and ongoing training.
- Why this job: Make a real impact in water purification while building strong customer relationships.
- Qualifications: GCSE Maths and English required; engineering qualification preferred.
- Other info: Frequent travel and excellent career progression opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support.
You’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.
Responsibilities
Service Delivery
- Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems
- Electrical diagnostics and ladder logic fault finding
- Ensure contractual service obligations are met.
- Deliver training to field staff and customers.
- Maintain high levels of customer satisfaction through timely and professional service.
Customer Relations & Account Management
- Build and maintain strong relationships with key customers and prospects.
- Conduct regular customer meetings to confirm lifecycle support.
- Promote new technologies and rental assets.
- Ensure remedial works are quoted to maintain uptime and maximise account value.
Proposal & Contract Support
- Assist with scoping, costing, and contract finalisation.
- Support proposal development and commercial negotiations.
Market Insight & Brand Promotion
- Provide input on market trends and growth opportunities.
- Support marketing initiatives including trade shows and seminars.
- Contribute to the development and promotion of new technologies.
Education & Qualifications
- Essential: GCSE Maths and English (Grade 5 or above or equivalent)
- Desirable: Engineering qualification at ONC level or higher
Skills & Experience
- Proven experience in servicing and optimising large-scale industrial water treatment systems.
- Strong technical proficiency in RO, ion exchange, filtration, and related technologies.
- Excellent customer relationship and account management skills.
- Commercial awareness and ability to identify upselling opportunities.
- Strong communication and problem-solving skills.
- Positive health and safety mindset.
- Competent in Microsoft Office and administrative reporting.
- Competitive salary
- Company vehicle and tools
- Pension scheme
- Ongoing training and development
- Opportunities for career progression
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Senior Industrial Service Engineer employer: Envirogen Technologies Inc.
Contact Detail:
Envirogen Technologies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Industrial Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your skills in action! If you’ve got experience with large-scale industrial water treatment systems, consider creating a portfolio or case studies to demonstrate your expertise during interviews.
✨Tip Number 3
Prepare for the unexpected! Since this role involves frequent travel, be ready to discuss your flexibility and how you handle last-minute changes. It shows you're adaptable and ready for anything.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior Industrial Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Industrial Service Engineer role. Highlight your experience with large-scale industrial water treatment systems and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your customer relationship management skills and any experience with process optimisation.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in high-pressure situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Envirogen Technologies Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of large-scale industrial water treatment systems, especially RO, ion exchange, and filtration technologies. Be ready to discuss specific examples of how you've optimised these systems in the past.
✨Show Off Your Customer Skills
Prepare to share stories about how you've built strong relationships with customers. Think about times when you’ve turned a challenging situation into a positive outcome, as this will highlight your customer relationship management skills.
✨Be Ready for Problem-Solving Questions
Expect questions that test your problem-solving abilities, especially around electrical diagnostics and fault finding. Have a few scenarios in mind where you successfully diagnosed and resolved issues quickly.
✨Demonstrate Your Commercial Awareness
Think about how you can contribute to sales growth and market expansion. Be prepared to discuss any upselling opportunities you've identified in previous roles and how you approached them.
