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- Tasks: Lead the delivery of complex industrial water purification services and maintenance contracts.
- Company: Join a forward-thinking company focused on innovative water treatment solutions.
- Benefits: Enjoy a competitive salary, company vehicle, pension scheme, and ongoing training.
- Why this job: Make a real impact in water purification while building strong customer relationships.
- Qualifications: GCSE Maths and English required; engineering qualification preferred.
- Other info: Frequent travel and excellent career progression opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support.
You\’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.
Responsibilities
- Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems
- Electrical diagnostics and ladder logic fault finding
- Ensure contractual service obligations are met
- Deliver training to field staff and customers
- Maintain high levels of customer satisfaction through timely and professional service
Customer Relations & Account Management
- Build and maintain strong relationships with key customers and prospects
- Conduct regular customer meetings to confirm lifecycle support
- Promote new technologies and rental assets
- Ensure remedial works are quoted to maintain uptime and maximise account value
Proposal & Contract Support
- Assist with scoping, costing, and contract finalisation
- Support proposal development and commercial negotiations
Market Insight & Brand Promotion
- Provide input on market trends and growth opportunities
- Support marketing initiatives including trade shows and seminars
- Contribute to the development and promotion of new technologies
Requirements
Education & Qualifications
- Essential: GCSE Maths and English (Grade 5 or above or equivalent)
- Desirable: Engineering qualification at ONC level or higher
Skills & Experience
- Proven experience in servicing and optimising large-scale industrial water treatment systems
- Strong technical proficiency in RO, ion exchange, filtration, and related technologies
- Excellent customer relationship and account management skills
- Commercial awareness and ability to identify upselling opportunities
- Strong communication and problem-solving skills
- Positive health and safety mindset
- Competent in Microsoft Office and administrative reporting
Benefits
- Competitive salary
- Company vehicle and tools
- Pension scheme
- Ongoing training and development
- Opportunities for career progression
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Senior Industrial Service Engineer employer: Envirogen Group
Contact Detail:
Envirogen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Industrial Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Use real-life examples from your experience in servicing industrial water treatment systems to demonstrate how you tackle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Industrial Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with large-scale industrial water treatment systems. We want to see how your skills align with the role, so don’t be shy about showcasing your technical proficiency and customer relationship management experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Industrial Service Engineer role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled challenges in servicing or optimising water treatment systems. We’re looking for someone who can think on their feet, so share those stories that demonstrate your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Envirogen Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of large-scale industrial water treatment systems, especially RO, ion exchange, and filtration technologies. Be ready to discuss specific examples of how you've optimised processes or solved technical issues in the past.
✨Showcase Your Customer Skills
Prepare to talk about your experience in customer relationship management. Think of instances where you've built strong relationships or turned a challenging situation into a positive outcome. This role is all about maintaining high customer satisfaction, so highlight your communication and problem-solving skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world scenarios, like how you'd handle a last-minute service call or a dissatisfied customer. Practise your responses to demonstrate your strategic thinking and ability to maintain uptime while managing customer expectations.
✨Research the Company and Market Trends
Familiarise yourself with the company's recent projects, market trends, and any new technologies they might be promoting. Showing that you understand their business and the industry will set you apart and demonstrate your genuine interest in the role.