At a Glance
- Tasks: Lead the delivery of complex industrial water purification services and maintenance contracts.
- Company: Join a forward-thinking company focused on innovative water treatment solutions.
- Benefits: Enjoy a competitive salary, company vehicle, pension scheme, and ongoing training.
- Other info: Frequent travel and excellent career progression opportunities await you.
- Why this job: Make a real impact in water purification while building strong customer relationships.
- Qualifications: GCSE Maths and English required; engineering qualification preferred.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support. You’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.
Responsibilities
- Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems.
- Electrical diagnostics and ladder logic fault finding.
- Ensure contractual service obligations are met.
- Deliver training to field staff and customers.
- Maintain high levels of customer satisfaction through timely and professional service.
Customer Relations & Account Management
- Build and maintain strong relationships with key customers and prospects.
- Conduct regular customer meetings to confirm lifecycle support.
- Promote new technologies and rental assets.
- Ensure remedial works are quoted to maintain uptime and maximise account value.
Proposal & Contract Support
- Assist with scoping, costing, and contract finalisation.
- Support proposal development and commercial negotiations.
Market Insight & Brand Promotion
- Provide input on market trends and growth opportunities.
- Support marketing initiatives including trade shows and seminars.
- Contribute to the development and promotion of new technologies.
Requirements
Education & Qualifications
- Essential: GCSE Maths and English (Grade 5 or above or equivalent).
- Desirable: Engineering qualification at ONC level or higher.
Skills & Experience
- Proven experience in servicing and optimising large-scale industrial water treatment systems.
- Strong technical proficiency in RO, ion exchange, filtration, and related technologies.
- Excellent customer relationship and account management skills.
- Commercial awareness and ability to identify upselling opportunities.
- Strong communication and problem-solving skills.
- Positive health and safety mindset.
- Competent in Microsoft Office and administrative reporting.
Benefits
- Competitive salary.
- Company vehicle and tools.
- Pension scheme.
- Ongoing training and development.
- Opportunities for career progression.
Senior Industrial Service Engineer employer: Envirogen Group UK Limited
As a Senior Industrial Service Engineer, you will join a dynamic team that values innovation and excellence in the field of industrial water purification. Our company offers a competitive salary, a company vehicle, and ongoing training to ensure your professional growth, all within a supportive work culture that prioritises customer satisfaction and teamwork. With opportunities for career progression and a focus on maintaining high standards, we are committed to fostering an environment where you can thrive and make a meaningful impact.
Contact Details:
Envirogen Group UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Industrial Service Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Industrial Service Engineer role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service delivery and customer relations. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience with large-scale industrial water treatment systems.
✨Tip Number 3
Showcase your technical skills! Bring along examples of your work or case studies that highlight your expertise in RO, ion exchange, and filtration systems. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Industrial Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Industrial Service Engineer role. Highlight your experience with large-scale industrial water treatment systems and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your customer relationship management skills and any experience in process optimisation.
Showcase Your Technical Skills:We’re looking for someone with strong technical proficiency, so be sure to highlight your experience with RO, ion exchange, and filtration technologies. Include specific examples of how you've used these skills in previous roles to solve problems or improve processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Envirogen Group UK Limited
✨Know Your Tech Inside Out
As a Senior Industrial Service Engineer, you'll need to demonstrate your technical proficiency in water treatment systems. Brush up on your knowledge of RO, ion exchange, and filtration technologies. Be ready to discuss specific examples from your past experiences where you optimised processes or solved complex issues.
✨Showcase Your Customer Skills
Customer relationship management is key in this role. Prepare to share stories about how you've built strong relationships with clients, handled difficult situations, or delivered exceptional service. Highlight any experience you have in conducting customer meetings or training sessions.
✨Be Ready for Problem-Solving Scenarios
Expect to face some technical scenarios during the interview. Practice articulating your thought process when diagnosing electrical faults or optimising service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Understand the Business Side
This role isn't just about technical skills; commercial awareness is crucial too. Familiarise yourself with the company's market position and be prepared to discuss how you can contribute to sales growth and profitability. Think about upselling opportunities you've identified in previous roles.
