At a Glance
- Tasks: Support sales operations, manage orders, and ensure customer satisfaction.
- Company: Enviroclean, a leading provider of cleaning solutions with a strong customer service focus.
- Benefits: Competitive salary, benefits package, and a commitment to continuous improvement.
- Why this job: Join a passionate team and make a real impact in a supportive environment.
- Qualifications: Experience in sales or customer service, strong attention to detail, and excellent communication skills.
- Other info: Entry-level position with opportunities for growth in a collaborative culture.
The predicted salary is between 28000 - 42000 Β£ per year.
Overview
Enviroclean are a well-established business supplying cleaning and janitorial solutions, predominantly in the Scottish region, but also with National offering. Our strength lies in our outstanding customer service coupled with depth of stock, experience, knowledge and service offering. Enviroclean offer a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence. We have a culture of modesty and humility; we work hard; weβre passionate, we love what we do; the client is always cared for; we have a culture of care for our staff.
Role
We are seeking a highly organised and proactive Sales Administrator to support the day-to-day operations with our Sales department, which will also include working with Purchasing, and Operations departments. This is a key role within our organisation, ensuring internal workflows run smoothly, customers are well-supported, and business processes are completed accurately and efficiently.
Key Responsibilities
- Provide administrative support in the Sales department with overlap into Purchasing, and Operations functions.
- Manage the sales inbox, process sales orders, and track purchase orders, inventory, and delivery timelines.
- Prepare quotes, sales reports, and customer-facing documentation.
- Communicate regularly with customers, ensuring satisfaction through consistent follow-ups and clear updates.
- Potentially liaise with suppliers, clients, and internal stakeholders to ensure timely and accurate order fulfilment.
- Maintain accurate records, contracts, and ensure all documentation meets compliance requirements.
- Support scheduling, logistics coordination, and operational planning.
Skills & Experience Required
- Experience in a sales or customer service-oriented role.
- Strong attention to detail and the ability to process orders quickly and accurately.
- Customer-focused, always putting the client first and upholding the standards of our Customer Service Charter.
- Confident communicator with excellent organisational skills.
- Ability to stay calm under pressure, meet deadlines, and manage competing priorities.
- A collaborative team player with a proactive, problem-solving mindset.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Experience using CRM systems (HubSpot preferred).
- Familiarity with Orderwise or similar ERP systems.
Employment details
- Seniority level: Entry level
- Employment type: Full-time
#J-18808-Ljbffr
Sales Administrator employer: Enviroclean Global
Contact Detail:
Enviroclean Global Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Administrator
β¨Tip Number 1
Get to know the company inside out! Research Enviroclean's values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Administrator role. Personal connections can make a huge difference!
β¨Tip Number 3
Prepare for the interview by practising common questions related to sales administration. Think about how your skills align with the job description and be ready to share specific examples of your past experiences.
β¨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in sales or customer service, and donβt forget to showcase your organisational skills and attention to detail. We want to see how you can fit into our culture of care and excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what weβre looking for. Remember, we love a proactive mindset, so show us how you can contribute to our team!
Showcase Your Communication Skills: As a Sales Administrator, communication is key. In your application, make sure to demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, let us know you can keep our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows us youβre keen and ready to take that next step with Enviroclean!
How to prepare for a job interview at Enviroclean Global
β¨Know the Company Inside Out
Before your interview, take some time to research Enviroclean. Understand their values, services, and what sets them apart in the cleaning industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy under pressure.
β¨Demonstrate Customer Focus
Since the role involves a lot of customer interaction, be ready to discuss how you've handled customer queries or complaints in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, aligning with Enviroclean's commitment to care.
β¨Familiarise Yourself with Relevant Tools
Make sure you're comfortable discussing Microsoft Office and any CRM systems you've used, especially HubSpot. If you have experience with Orderwise or similar ERP systems, mention that too. Being tech-savvy can give you an edge in the interview.