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For Companies At a Glance
- Tasks: Commission, maintain, and repair cutting-edge EV chargers in various environments.
- Company: Join a forward-thinking company leading the charge in renewable energy.
- Benefits: Enjoy 30 days annual leave, performance bonuses, and salary sacrifice schemes.
- Why this job: Be part of the EV revolution and make a real difference in sustainable transport.
- Qualifications: Hands-on technical skills and electrical certifications are essential.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
The Field Service Engineer (FSE) will be responsible for the commissioning, maintenance and repair of AC Chargers, Rapid DC, Ultra and High-Power Charging (HPC) EV Chargers. This role requires hands-on technical expertise, problem-solving skills and the ability to work independently in the field. You will ensure that all EV charging stations operate at peak performance and meet the high standards of our company and clients. This role will require someone who is comfortable working in various environments, including outdoor sites and confined spaces. Occasional travel and overnight stays will be required.
Requirements
- Familiarity with basic test and measurement equipment such as multi-meters and voltage testers.
- Excellent problem-solving skills with the ability to diagnose and repair complex technical issues.
- Strong communication and interpersonal skills for effective customer interaction.
- Ability to work independently and manage time effectively while travelling between client sites.
- Valid UK driving licence.
- Electrical certifications such as 18th Edition Wiring Regulations, G&G 2391/2394 Testing and Inspection, or equivalent.
- Previous experience in a field service role, preferably in the EV charging, renewable energy or power electronics sectors.
- EV charging station certification or manufacturer-specific training is a plus.
- Hands-on experience with commissioning, maintaining and repairing Rapid DC, Ultra and HPC EV chargers.
- Proficient in reading and interpreting electrical schematics and technical manuals.
- A good understanding of basic analogue & digital electronics and components.
- An appreciation of electrical hazards and on-site H&S requirements.
Responsibilities
- Commissioning of EV Chargers
- Commission and configure Rapid DC, Ultra and HPC EV chargers at client sites.
- Conduct initial set up and testing to ensure correct operation and compliance with industry standards.
- Collaborate with the project management and installation teams to ensure seamless integration of charging stations with client infrastructure.
- Maintenance and Troubleshooting
- Perform routine and preventive maintenance on EV charging stations to ensure optimal performance and uptime.
- Diagnose and troubleshoot technical issues, including electrical, mechanical and software-related problems.
- Conduct diagnostic tests, firmware updates and calibration of EV chargers as necessary.
- Replace faulty components and ensure that all repairs are completed in accordance with manufacture guidelines.
- Customer Support
- Provide on-site technical support and training to clients on the use and operation of EV chargers.
- Respond to service requests promptly and maintain effective communication with clients to ensure customer satisfaction.
- Document all service activities, including repairs, maintenance and customer interactions in the service management system.
- Compliance and Safety
- Adhere to all safety regulations and company policies while working in the field.
- Ensure compliance with local electrical codes and standards during commissioning and maintenance activities.
- Participate in regular safety training and certifications as required.
Overtime
- 30 days annual leave (inclusive of company shutdown days)
- Travel subsistence provided
- Company performance bonus
- Salary Sacrifice Pension Scheme (8% total)
- Salary Sacrifice EV Car Scheme & Charger Installation
- Salary Sacrifice Holiday Purchase Scheme (up to 5 days)
- Additional benefits platform for you to select a wide range of discounted benefits and services
Field Service Engineer (Scotland) in London employer: Envevo Ltd
Contact Detail:
Envevo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Scotland) in London
✨Tip Number 1
Get your hands dirty! Since this role is all about practical skills, make sure you highlight any hands-on experience you have with EV chargers or similar tech. Talk about specific projects or repairs you've done to show you're the real deal.
✨Tip Number 2
Brush up on your problem-solving stories! We love hearing how you tackled tricky issues in the field. Prepare a couple of examples that showcase your technical expertise and how you kept clients happy while sorting out their problems.
✨Tip Number 3
Don’t forget to show off your communication skills! This job isn’t just about fixing things; it’s also about interacting with clients. Be ready to chat about how you’ve trained others or explained complex tech in simple terms.
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for EV technology and your readiness to hit the ground running in this exciting field service role.
We think you need these skills to ace Field Service Engineer (Scotland) in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on technical expertise and problem-solving skills in your application. We want to see how you can tackle complex issues, especially with EV chargers, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention your experience with AC and DC chargers, and any relevant certifications you have. This helps us see that you’re the perfect fit for our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your previous roles and responsibilities. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Field Service Engineer position. We can’t wait to hear from you!
How to prepare for a job interview at Envevo Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of AC and DC chargers, especially Rapid DC and HPC models. Familiarise yourself with the technical specifications and common issues that arise with these systems. Being able to discuss specific examples from your past experience will show that you're not just knowledgeable but also hands-on.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and repaired complex technical issues in the past. Think of a few scenarios where you had to troubleshoot on-site and how you managed to resolve the problems efficiently. This will demonstrate your ability to think on your feet and work independently.
✨Communicate Like a Pro
Since this role involves customer interaction, practice how you would explain technical concepts to clients who may not have a technical background. Clear communication is key, so be ready to showcase your interpersonal skills and how you can make clients feel comfortable and informed.
✨Safety First!
Be prepared to discuss safety regulations and compliance, especially regarding electrical hazards. Highlight any relevant training or certifications you have, like the 18th Edition Wiring Regulations. Showing that you prioritise safety will reassure the interviewers that you understand the importance of working responsibly in the field.
