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- Tasks: Provide top-notch IT support and develop skills in Power Platform and Dynamics 365.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Enjoy 35 days off, healthcare, gym access, and flexible work options.
- Why this job: Kickstart your tech career with hands-on experience and clear progression opportunities.
- Qualifications: 3-4 years in IT support, strong communication, and problem-solving skills.
- Other info: Dynamic workplace with a focus on personal and professional growth.
The predicted salary is between 30000 - 33000 £ per year.
We are looking for a confident and technically skilled IT Support Technician with hands-on experience in end-user support, customer service, and proactive problem solving to join our team. Ideally with an interest or exposure to MS Power Platform and Dynamics 365. This is an excellent opportunity for someone with IT support experience who wants to develop their technical abilities, with a clear path for progression with Power Platform development.
Responsibilities- Provide Tier 1 and 2 support across hardware, software, networking, and system-related issues (Windows, Office 365, Entra, Dynamics 365 etc.)
- Manage and maintain strong relationships with external support partners and suppliers.
- Support data extraction, transformation, and reporting tasks under the guidance of the team.
- Participate in data quality assurance and issue resolution.
- Design and develop automations complimentary to the wider business systems.
- Work with stakeholders to understand reporting needs and contribute to data-driven decision-making.
- Learn and apply best practices in data modelling and integration.
- Support IT infrastructure tasks in conjunction with external support partners.
- Document technical procedures and training materials.
- Assist with the maintenance of the asset inventory and IT onboarding/offboarding processes.
- Triage support requests and development requests with external support partners and suppliers.
- Troubleshoot and resolve user issues via ticketing system, phone, or in person.
- Administer user accounts, permissions, and access rights.
- Essential: 3–4 years of experience in IT support.
- Excellent communication and customer service skills.
- Strong troubleshooting and problem-solving skills.
- Familiarity with Office 365, Azure, Entra ID, and Microsoft Teams.
- Interest in data analysis, data modelling, or process automation.
- Desirable: Exposure to or basic hands-on experience with Microsoft Power Platform tools (e.g., Dataverse, Dynamics 365, Power Automate, Business Central).
- Familiarity with APIs and data integration tools.
- 35 days annual leave (inclusive of company shutdown days).
- Travel subsistence provided.
- Company performance bonus.
- BUPA Healthcare (after 6 months).
- Salary Sacrifice Pension Scheme (8% total).
- Salary Sacrifice EV Car Scheme & Charger Installation.
- Salary Sacrifice Holiday Purchase Scheme (up to 5 days).
- 4pm finish on Fridays.
- Bellshill Onsite Gym (free usage).
- Additional benefits platform for you to select a wide range of discounted benefits and services.
- Long Service Awards.
Pay: £30,000.00-£33,000.00 per year.
Benefits: Company pension, Health & wellbeing programme, On-site gym, On-site parking, Work from home.
Work Location: In person.
IT Support Technician in Bellshill employer: Envevo Ltd
Contact Detail:
Envevo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Bellshill
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, attend meetups, and join online forums. You never know who might have a lead on that perfect IT Support Technician role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with tools like MS Power Platform and Dynamics 365. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common IT support scenarios and how you'd tackle them to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're genuinely interested in the role!
We think you need these skills to ace IT Support Technician in Bellshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and any relevant skills, especially with tools like Office 365 and Dynamics 365. We want to see how your background fits the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Technician role and how your experience aligns with our needs. Let us know about your problem-solving skills and customer service experience – we love a good story!
Show Your Enthusiasm for Learning: We’re keen on candidates who are eager to develop their skills, especially in areas like Power Platform. Mention any relevant courses or projects you’ve undertaken, and express your interest in growing with us. It’s all about that growth mindset!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Envevo Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows, Office 365, and Dynamics 365. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience.
✨Show Off Your Customer Service Skills
Since this role involves a lot of end-user support, be prepared to share examples of how you've successfully resolved user issues. Highlight your communication style and how you maintain strong relationships with users and external partners.
✨Get Familiar with Power Platform
If you have any exposure to Microsoft Power Platform tools, make sure to mention it! Even if your experience is basic, showing enthusiasm and a willingness to learn can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team, the projects you'll be working on, and the company culture. This shows you're genuinely interested and helps you assess if it's the right fit for you.