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- Tasks: Manage client accounts in healthcare, ensuring satisfaction and driving successful placements.
- Company: Envertiz Consultancy, a leading healthcare recruitment agency in the UK.
- Benefits: Competitive commission structure, professional development, and a supportive team environment.
- Why this job: Make a real difference in healthcare by connecting professionals with care providers.
- Qualifications: Experience in account management or recruitment, strong communication skills, and attention to detail.
- Other info: Dynamic role with opportunities for growth and impact in the healthcare sector.
The predicted salary is between 30000 - 40000 £ per year.
Envertiz Consultancy is a specialist healthcare recruitment agency supporting care providers across the UK. We work closely with care homes, NHS Trusts, and independent providers to source and place high-quality nursing and care professionals. Our client relationships are central to our success, and we pride ourselves on delivering a responsive, personalised service.
The Client Account Manager is responsible for managing and growing a portfolio of client accounts within the healthcare and social care sector. This is a key commercial and relationship-focused role, acting as the primary point of contact for clients, ensuring high levels of satisfaction, and driving revenue through successful candidate placements. The role includes responsibility for commission on successful placements as agreed under the company's commission structure.
Responsibilities
- Manage a portfolio of client accounts across care homes, NHS Trusts, and healthcare providers, serving as the main point of contact for all recruitment needs.
- Build and maintain strong, long-term relationships with clients through regular communication, visits, and service reviews.
- Understand client staffing requirements and work closely with the recruitment team to source and place suitable candidates.
- Oversee the end-to-end placement process, ensuring compliance, right-to-work checks, and onboarding are completed accurately and on time.
- Proactively identify and develop new business opportunities within existing accounts and through referrals.
- Support and manage placements under specialist schemes including the Displaced Workers Scheme and other sector-specific initiatives.
- Monitor placement activity, track commission-eligible placements, and maintain accurate records in the CRM system.
- Liaise with internal teams (compliance, payroll, operations) to ensure smooth delivery for clients.
- Handle client queries, concerns, and escalations promptly and professionally.
- Prepare regular account reports and contribute to management updates as required.
- Ensure all client activity is conducted in accordance with company policies, UKVI sponsor licence obligations, and relevant employment legislation.
Requirements
- Proven experience in account management, client services, or recruitment — ideally within healthcare or staffing.
- Strong interpersonal and relationship-building skills with the ability to manage multiple client accounts simultaneously.
- Excellent communication skills, both written and verbal.
- Commercial awareness with an understanding of revenue targets and commission structures.
- Highly organised with strong attention to detail and the ability to manage competing priorities.
- Proficient in Microsoft Office and CRM/database tools, previous experience using Zoho CRM is a plus.
- Familiarity with UKVI sponsor licence compliance and Certificates of Sponsorship (CoS) is desirable.
- Knowledge of the Displaced Workers Scheme or similar government-backed healthcare recruitment initiatives.
Client Account Manager employer: Envertiz Consultancy
Contact Detail:
Envertiz Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your personality! When you get the chance for an interview or a meeting, let your true self shine through. Clients want to work with someone they can trust and relate to, so be genuine and engaging. Remember, it’s all about building those long-term relationships!
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Reach out to potential clients and ask how you can help them with their recruitment needs. This shows initiative and can set you apart from others who are just waiting for the phone to ring.
✨Tip Number 4
Keep track of your successes! Document your placements and client interactions. This not only helps you stay organised but also gives you great talking points for future meetings. Plus, it shows potential clients that you know your stuff and can deliver results!
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight your experience in account management and client services, especially within healthcare. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with care providers and how you can contribute to our success. Keep it personal and engaging – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Be clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Envertiz Consultancy
✨Know Your Clients
Before the interview, do your homework on Envertiz Consultancy and their client base. Understand the specific needs of care homes, NHS Trusts, and independent providers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you’ve handled client queries or escalations, as this is crucial for the Client Account Manager role.
✨Understand the Recruitment Process
Brush up on the end-to-end recruitment process, especially in the healthcare sector. Be ready to discuss how you would ensure compliance and manage onboarding effectively, as these are key responsibilities in the job description.
✨Demonstrate Commercial Awareness
Familiarise yourself with revenue targets and commission structures relevant to account management. Be prepared to discuss how you can contribute to driving revenue through successful placements, as this will show your understanding of the commercial aspect of the role.