At a Glance
- Tasks: Manage client accounts in healthcare, ensuring satisfaction and driving successful placements.
- Company: Envertiz Consultancy, a leading healthcare recruitment agency in the UK.
- Benefits: Competitive commission structure, professional growth, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for career advancement in a thriving sector.
- Why this job: Make a real difference in healthcare by connecting professionals with care providers.
- Qualifications: Experience in account management or recruitment, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Envertiz Consultancy is a specialist healthcare recruitment agency supporting care providers across the UK. We work closely with care homes, NHS Trusts, and independent providers to source and place high-quality nursing and care professionals. Our client relationships are central to our success, and we pride ourselves on delivering a responsive, personalised service.
The Client Account Manager is responsible for managing and growing a portfolio of client accounts within the healthcare and social care sector. This is a key commercial and relationship-focused role, acting as the primary point of contact for clients, ensuring high levels of satisfaction, and driving revenue through successful candidate placements. The role includes responsibility for commission on successful placements as agreed under the company's commission structure.
Responsibilities
- Manage a portfolio of client accounts across care homes, NHS Trusts, and healthcare providers, serving as the main point of contact for all recruitment needs.
- Build and maintain strong, long-term relationships with clients through regular communication, visits, and service reviews.
- Understand client staffing requirements and work closely with the recruitment team to source and place suitable candidates.
- Oversee the end-to-end placement process, ensuring compliance, right-to-work checks, and onboarding are completed accurately and on time.
- Proactively identify and develop new business opportunities within existing accounts and through referrals.
- Support and manage placements under specialist schemes including the Displaced Workers Scheme and other sector-specific initiatives.
- Monitor placement activity, track commission-eligible placements, and maintain accurate records in the CRM system.
- Liaise with internal teams (compliance, payroll, operations) to ensure smooth delivery for clients.
- Handle client queries, concerns, and escalations promptly and professionally.
- Prepare regular account reports and contribute to management updates as required.
- Ensure all client activity is conducted in accordance with company policies, UKVI sponsor licence obligations, and relevant employment legislation.
Requirements
- Proven experience in account management, client services, or recruitment — ideally within healthcare or staffing.
- Strong interpersonal and relationship-building skills with the ability to manage multiple client accounts simultaneously.
- Excellent communication skills, both written and verbal.
- Commercial awareness with an understanding of revenue targets and commission structures.
- Highly organised with strong attention to detail and the ability to manage competing priorities.
- Proficient in Microsoft Office and CRM/database tools, previous experience using Zoho CRM is a plus.
- Familiarity with UKVI sponsor licence compliance and Certificates of Sponsorship (CoS) is desirable.
- Knowledge of the Displaced Workers Scheme or similar government-backed healthcare recruitment initiatives.
Account Manager employer: Envertiz Consultancy
Envertiz Consultancy is an exceptional employer, offering a dynamic work environment where your contributions directly impact the healthcare sector. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role as an Account Manager. Our collaborative culture fosters meaningful relationships with clients and colleagues alike, ensuring that you feel valued and empowered while making a difference in the lives of care professionals across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your personality! When you get the chance for an interview or a casual chat, let your true self shine through. Employers want to see how you’ll fit into their team, so be genuine and share your passion for account management and the healthcare sector.
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and client services, especially within healthcare. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the healthcare sector and how you can build strong relationships with clients. Keep it personal and engaging!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Tell us about successful placements you've made or how you've grown client accounts. Numbers and specific examples can really make you stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Envertiz Consultancy
✨Know Your Clients
Before the interview, do your homework on Envertiz Consultancy and their client base. Understand the specific needs of care homes, NHS Trusts, and independent providers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed client accounts or resolved issues. Highlight your interpersonal skills and how you maintain long-term client satisfaction.
✨Understand the Recruitment Process
Brush up on the end-to-end recruitment process, especially in the healthcare sector. Be ready to discuss how you would handle compliance, right-to-work checks, and onboarding. Showing that you understand these processes will set you apart as a knowledgeable candidate.
✨Be Ready for Commercial Questions
Since this role involves driving revenue through placements, expect questions about your commercial awareness. Think about how you've met revenue targets in the past and be prepared to discuss strategies for identifying new business opportunities within existing accounts.
