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- Tasks: Manage client accounts in healthcare, ensuring satisfaction and driving successful placements.
- Company: Envertiz Consultancy, a leading healthcare recruitment agency in the UK.
- Benefits: Competitive commission structure, professional development, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and impact in the healthcare sector.
- Why this job: Make a real difference in healthcare by connecting professionals with care providers.
- Qualifications: Experience in account management or recruitment, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Envertiz Consultancy is a specialist healthcare recruitment agency supporting care providers across the UK. We work closely with care homes, NHS Trusts, and independent providers to source and place high-quality nursing and care professionals. Our client relationships are central to our success, and we pride ourselves on delivering a responsive, personalised service.
The Client Account Manager is responsible for managing and growing a portfolio of client accounts within the healthcare and social care sector. This is a key commercial and relationship-focused role, acting as the primary point of contact for clients, ensuring high levels of satisfaction, and driving revenue through successful candidate placements. The role includes responsibility for commission on successful placements as agreed under the company's commission structure.
Responsibilities
- Manage a portfolio of client accounts across care homes, NHS Trusts, and healthcare providers, serving as the main point of contact for all recruitment needs.
- Build and maintain strong, long-term relationships with clients through regular communication, visits, and service reviews.
- Understand client staffing requirements and work closely with the recruitment team to source and place suitable candidates.
- Oversee the end-to-end placement process, ensuring compliance, right-to-work checks, and onboarding are completed accurately and on time.
- Proactively identify and develop new business opportunities within existing accounts and through referrals.
- Support and manage placements under specialist schemes including the Displaced Workers Scheme and other sector-specific initiatives.
- Monitor placement activity, track commission-eligible placements, and maintain accurate records in the CRM system.
- Liaise with internal teams (compliance, payroll, operations) to ensure smooth delivery for clients.
- Handle client queries, concerns, and escalations promptly and professionally.
- Prepare regular account reports and contribute to management updates as required.
- Ensure all client activity is conducted in accordance with company policies, UKVI sponsor licence obligations, and relevant employment legislation.
Requirements
- Proven experience in account management, client services, or recruitment — ideally within healthcare or staffing.
- Strong interpersonal and relationship-building skills with the ability to manage multiple client accounts simultaneously.
- Excellent communication skills, both written and verbal.
- Commercial awareness with an understanding of revenue targets and commission structures.
- Highly organised with strong attention to detail and the ability to manage competing priorities.
- Proficient in Microsoft Office and CRM/database tools; previous experience using Zoho CRM is a plus.
- Familiarity with UKVI sponsor licence compliance and Certificates of Sponsorship (CoS) is desirable.
- Knowledge of the Displaced Workers Scheme or similar government-backed healthcare recruitment initiatives.
Client Account Manager in Aberdeen employer: Envertiz Consultancy
Contact Detail:
Envertiz Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in Aberdeen
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential clients or during interviews, share your knowledge about the healthcare recruitment landscape. Discuss trends, challenges, and solutions. This not only demonstrates your understanding but also positions you as a valuable partner.
✨Tip Number 3
Follow up after meetings! Whether it’s a casual coffee or a formal interview, always send a quick thank-you note. It shows you’re professional and keen on the opportunity. Plus, it keeps you fresh in their minds when they’re making decisions.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of getting noticed by our team. Plus, it’s super easy and straightforward – just a few clicks and you’re in the running!
We think you need these skills to ace Client Account Manager in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight your experience in account management and client services, especially within healthcare. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our success. Be sure to mention any relevant experience with care homes or NHS Trusts.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining our team at Envertiz Consultancy!
How to prepare for a job interview at Envertiz Consultancy
✨Know Your Clients
Before the interview, research Envertiz Consultancy and their client base. Understand the healthcare sector they operate in, including care homes and NHS Trusts. This will help you demonstrate your knowledge of their needs and how you can contribute to building strong relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully managed client accounts or built long-term relationships. Be ready to discuss how you handled challenges and maintained client satisfaction, as this role is all about nurturing those connections.
✨Understand the Recruitment Process
Brush up on the end-to-end recruitment process, especially in the healthcare sector. Familiarise yourself with compliance checks, onboarding procedures, and how to effectively communicate with both clients and candidates. This knowledge will show that you're ready to hit the ground running.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of specific situations where you had to juggle client demands or resolve conflicts, and be prepared to explain your thought process and outcomes.