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For Companies At a Glance
- Tasks: Repair, calibrate, and provide expert support for cutting-edge environmental equipment.
- Company: Join ENVEA, a global leader in innovative environmental monitoring solutions.
- Benefits: Enjoy competitive pay, work-life balance, and comprehensive support from experienced teams.
- Why this job: Make a real impact while developing your skills in a supportive, fast-paced environment.
- Qualifications: Degree in Electrical/Mechanical Engineering and strong problem-solving skills required.
- Other info: Opportunities for professional development and occasional international travel.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Field Service Engineer
We have openings in North and Southwest London and along the M4 Corridor
Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!
Why Choose ENVEA?
As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.
At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.
What You’ll Do
In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:
- On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
- Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
- Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
- Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
- Documentation: Accurately maintain service records and ensure timely completion of reports.
What We’re Looking For
We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:
- A degree, HND, or equivalent in Electrical/Mechanical Engineering.
- Experience in electronics, ideally within instrumentation or an industrial environment.
- Previous field service experience (a plus).
- Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
- Excellent communication and problem-solving skills.
- A full UK driving licence (held for at least three years).
What Makes You a Great Fit
- You’re a team player who thrives in a fast-paced environment.
- You’re resilient, organised, and can prioritise tasks effectively.
- You have a logical mindset and a passion for delivering outstanding customer service.
- You’re flexible and willing to adapt to new challenges.
Perks of the Job
- Competitive salary and benefits package.
- A strong focus on work-life balance, with travel mostly limited to your local area.
- Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
- Opportunities for professional development and training.
- The chance to work with cutting-edge technology in a globally respected company.
- Occasional opportunities for international travel.
Field Services Engineer - UK South employer: ENVEA Global
Contact Detail:
ENVEA Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - UK South
✨Tip Number 1
Familiarise yourself with ENVEA's products and services. Understanding their environmental monitoring solutions will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of ENVEA on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Highlighting your problem-solving skills and how you’ve successfully navigated similar situations will make you stand out.
✨Tip Number 4
Showcase your customer service experience. Since this role involves direct interaction with clients, being able to share examples of how you've provided excellent service will resonate well with the hiring team.
We think you need these skills to ace Field Services Engineer - UK South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly any work with electrical or mechanical systems. Emphasise your problem-solving skills and customer service experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technical challenges and customer service. Mention specific experiences where you've successfully resolved issues or trained clients, demonstrating how you align with ENVEA's values.
Highlight Relevant Qualifications: Clearly state your educational background, especially if you have a degree or HND in Electrical/Mechanical Engineering. If you have experience with gas analysers or particulate emission monitors, make sure to include that as well.
Showcase Soft Skills: In your application, emphasise your communication skills and ability to work in a team. Provide examples of how you've adapted to new challenges or prioritised tasks effectively in previous roles.
How to prepare for a job interview at ENVEA Global
✨Showcase Your Technical Expertise
Be prepared to discuss your technical background in detail, especially your experience with electronics and any relevant engineering qualifications. Highlight specific projects or challenges you've tackled that demonstrate your problem-solving skills.
✨Emphasise Customer Service Skills
Since the role involves direct interaction with clients, share examples of how you've successfully delivered customer service in the past. Discuss how you approach training customers and resolving their issues effectively.
✨Demonstrate Team Collaboration
ENVEA values teamwork, so be ready to talk about your experiences working in a team environment. Mention how you've collaborated with colleagues to solve problems or improve processes, showcasing your ability to work well with others.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. Ask about the types of equipment you'll be working with, the support structure in place, and opportunities for professional development.
