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- Tasks: Be the face of ENVEA, delivering expert service and support to customers.
- Company: Join ENVEA, a global leader in environmental monitoring solutions focused on innovation and sustainability.
- Benefits: Enjoy a competitive salary, work-life balance, and comprehensive support from experienced teams.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team culture.
- Qualifications: Degree in Electrical/Mechanical Engineering and experience in electronics preferred.
- Other info: Opportunities for professional development and occasional international travel.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer – Join ENVEA's Dedicated Team!
Watford, Luton, Oxfordshire area
Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA , we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!
Why Choose ENVEA?
As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.
At ENVEA, you’re never on your own . Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team , we’ll help you build confidence and excel in your role.
What You’ll Do
In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:
- On-Site Expertise : Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
- Customer Training : Help customers maximise the potential of their systems with training on functionality and maintenance.
- Problem-Solving : Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
- Feedback and Collaboration : Share your field insights with our internal teams to drive product improvements and future innovations.
- Documentation : Accurately maintain service records and ensure timely completion of reports.
What We’re Looking For
We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:
- A degree, HND, or equivalent in Electrical/Mechanical Engineering.
- Experience in electronics , ideally within instrumentation or an industrial environment.
- Previous field service experience (a plus).
- Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
- Excellent communication and problem-solving skills.
- A full UK driving licence (held for at least three years).
What Makes You a Great Fit
- You’re a team player who thrives in a fast-paced environment.
- You’re resilient, organised , and can prioritise tasks effectively.
- You have a logical mindset and a passion for delivering outstanding customer service.
- You’re flexible and willing to adapt to new challenges.
Perks of the Job
- Competitive salary and benefits package.
- A strong focus on work-life balance , with travel mostly limited to your local area.
- Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
- Opportunities for professional development and training.
- The chance to work with cutting-edge technology in a globally respected company.
- Occasional opportunities for international travel.
Field Service Engineer employer: ENVEA Global
Contact Detail:
ENVEA Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with ENVEA's products and services. Understanding the technical aspects of gas analysers and particulate emission monitors will give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous field service experience you have. If you've worked in similar environments or with related technologies, be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of examples where you've diagnosed technical issues and provided solutions, as this aligns perfectly with what ENVEA is looking for in a candidate.
✨Tip Number 4
Showcase your communication skills. Since you'll be training customers and collaborating with internal teams, being able to convey complex information clearly will be crucial. Practice explaining technical concepts in simple terms.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical or mechanical engineering, particularly any field service roles. Emphasize your problem-solving skills and customer service experience to align with ENVEA's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tackling technical challenges and delivering excellent customer service. Mention specific experiences that demonstrate your ability to diagnose issues and provide solutions.
Highlight Relevant Skills: In your application, clearly outline your technical expertise, especially in electronics and instrumentation. If you have experience with gas analysers or particulate emission monitors, be sure to mention it as it could set you apart.
Show Enthusiasm for the Role: Convey your excitement about joining ENVEA and contributing to their mission of innovation and sustainability. Let them know why you are a great fit for their team and how you can help enhance customer satisfaction.
How to prepare for a job interview at ENVEA Global
✨Show Your Technical Expertise
Be prepared to discuss your technical background in detail, especially your experience with electronics and any relevant projects. Highlight specific examples where you've successfully diagnosed and solved technical issues.
✨Demonstrate Customer Service Skills
Since the role emphasizes customer interaction, share experiences where you provided exceptional service or training to clients. Illustrate how you can be a trusted advisor and help customers maximize their systems.
✨Emphasize Team Collaboration
ENVEA values teamwork, so be ready to talk about how you've collaborated with others in previous roles. Discuss how you’ve shared insights and feedback to improve processes or products.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview. Practice articulating your thought process in diagnosing problems and providing solutions, showcasing your logical mindset and resilience.
