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- Tasks: Deliver expert service, repair and calibrate equipment, and train customers on functionality.
- Company: ENVEA is a global leader in environmental monitoring, committed to innovation and sustainability.
- Benefits: Enjoy a competitive salary, work-life balance, and comprehensive support from experienced teams.
- Why this job: Join a supportive team, tackle technical challenges, and make a real impact in the field.
- Qualifications: Degree in Engineering, experience in electronics, and excellent communication skills required.
- Other info: Opportunities for professional development and occasional international travel.
The predicted salary is between 30000 - 42000 £ per year.
Join ENVEA's Dedicated Team in the Watford, Luton, Oxfordshire area!
Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!
Why Choose ENVEA?
As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.
At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.
What You’ll Do
- On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
- Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
- Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
- Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
- Documentation: Accurately maintain service records and ensure timely completion of reports.
What We’re Looking For
- A degree, HND, or equivalent in Electrical/Mechanical Engineering.
- Experience in electronics, ideally within instrumentation or an industrial environment.
- Previous field service experience (a plus).
- Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
- Excellent communication and problem-solving skills.
- A full UK driving licence (held for at least three years).
What Makes You a Great Fit
- You’re a team player who thrives in a fast-paced environment.
- You’re resilient, organised, and can prioritise tasks effectively.
- You have a logical mindset and a passion for delivering outstanding customer service.
- You’re flexible and willing to adapt to new challenges.
Perks of the Job
- Competitive salary and benefits package.
- A strong focus on work-life balance, with travel mostly limited to your local area.
- Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
- Opportunities for professional development and training.
- The chance to work with cutting-edge technology in a globally respected company.
- Occasional opportunities for international travel.
Field Service Engineer employer: ENVEA Global
Contact Detail:
ENVEA Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with ENVEA's products and services. Understanding their environmental monitoring solutions will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of ENVEA on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Highlighting your problem-solving skills and how you've successfully navigated similar situations will showcase your capability as a Field Service Engineer.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've effectively communicated with clients in the past. ENVEA values excellent customer service, so showing that you can build strong relationships will set you apart.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical or mechanical engineering, particularly any field service roles. Emphasise your problem-solving skills and customer service experience, as these are key for the Field Service Engineer position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tackling technical challenges and delivering excellent customer service. Mention specific experiences where you successfully diagnosed issues or trained customers on equipment, aligning with ENVEA's values.
Highlight Relevant Skills: In your application, clearly outline your technical expertise, especially in electronics and instrumentation. If you have experience with gas analysers or particulate emission monitors, be sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves maintaining accurate service records.
How to prepare for a job interview at ENVEA Global
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in detail, especially related to electrical or mechanical engineering. Highlight any relevant experience with gas analysers or instrumentation, even if it's not extensive.
✨Demonstrate Customer Service Passion
Since the role involves a lot of customer interaction, share examples of how you've successfully resolved customer issues in the past. Emphasise your ability to communicate complex technical information clearly.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical technical problems during the interview. Practice articulating your thought process and approach to diagnosing and solving these issues.
✨Ask Insightful Questions
Prepare thoughtful questions about ENVEA's products, team dynamics, and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
