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- Tasks: Manage key customer accounts and drive revenue growth while ensuring top-notch service.
- Company: Join Enva, a leader in recycling and resource recovery solutions.
- Benefits: Enjoy competitive salary, holiday allowance, and lifestyle discounts.
- Other info: Opportunities for career growth and personal development in a supportive environment.
- Why this job: Make a real impact in sustainability while building valuable relationships.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Enva is a leading provider of recycling and resource recovery solutions, helping businesses and communities across the UK manage their waste responsibly. We’re looking for a Key Account Manager to join our Sales team, based from our Colwick site with regular national travel. In this role, you’ll be responsible for managing strategic customer relationships, driving profitable revenue growth, and ensuring excellent retention across a major national contract.
Key Responsibilities
- Manage relationships with key national accounts, ensuring a high standard of service and customer satisfaction.
- Develop long-term relationships with customer stakeholders, buyers, and operational contacts.
- Identify opportunities to grow revenue through up-selling, cross-selling, and expanding Enva services.
- Manage contract performance against agreed SLAs, KPIs, and customer expectations.
- Hold regular customer review meetings, providing reports, updates, and improvement plans.
- Negotiate trading agreements, pricing reviews, and commercial terms to protect profitability.
- Work closely with Operations, Finance, HSEQ, IT, and Sales Support teams to meet customer requirements.
- Support customers with Duty of Care audits, waste management plans, and compliance needs.
- Resolve customer issues and escalations quickly and professionally.
- Assist with aged debt management and invoice query resolution.
- Create and maintain annual business plans for assigned accounts.
- Ensure accurate customer data and reporting is maintained across internal systems.
- Promote a strong culture of health, safety, and environmental responsibility.
Skills, Knowledge and Expertise
We’re looking for an experienced account management professional who thrives on building relationships and delivering commercial results.
Essential
- Proven experience managing key or national customer accounts.
- Strong commercial awareness with a track record of achieving revenue and profit targets.
- Excellent relationship-building, communication, and negotiation skills.
- Strong planning, organisational, and problem-solving ability.
- Confident using Microsoft Office applications including Excel, Word, and PowerPoint.
- Self-motivated, results-focused, and able to work independently.
- Willingness to travel nationally as required.
Desirable
- Experience within waste management, construction, plant hire, or a related sector.
- Knowledge of waste regulations and environmental compliance.
- Understanding of HSE requirements.
- Product and industry knowledge.
Why Work For Enva?
Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance.
- Company pension scheme.
- Enhanced family-friendly policies.
- Employee Assistance Program.
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more...
- Employee Life Insurance.
- Bike2Work scheme.
- Free on-site parking.
- Holiday Purchase Scheme.
Key Account Manager employer: Enva
Contact Detail:
Enva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their services and how you can contribute to their goals. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Enva. It makes a difference and helps us get to know you better.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing key accounts and any relevant achievements that showcase your ability to drive revenue growth and maintain customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for building relationships and your understanding of the waste management sector. Don’t forget to mention how you can contribute to Enva’s mission!
Showcase Your Skills: In your application, be sure to highlight your strong commercial awareness and negotiation skills. We want to see examples of how you've successfully managed contracts and driven results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Enva
✨Know Your Accounts
Before the interview, research Enva's key accounts and their specific needs. Understand their business model and how your role as a Key Account Manager can add value. This will show that you're proactive and genuinely interested in the company.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with key clients in the past. Highlight your communication and negotiation skills, as these are crucial for managing national accounts effectively.
✨Be Ready to Discuss Revenue Growth
Think about specific strategies you've used to drive revenue growth in previous roles. Be prepared to discuss how you can apply similar tactics at Enva, focusing on up-selling and cross-selling opportunities.
✨Understand Compliance and Regulations
Brush up on waste management regulations and environmental compliance, as these are important in this role. Showing that you have knowledge in these areas will demonstrate your commitment to the industry and the company's values.