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For Companies At a Glance
- Tasks: Manage key client relationships and drive sustainable business growth in waste management.
- Company: Join Enva, a leader in recycling and resource recovery solutions.
- Benefits: Enjoy competitive salary, generous holiday allowance, and lifestyle discounts.
- Why this job: Make a real impact on sustainability while developing your career.
- Qualifications: Experience in account management with strong communication and negotiation skills.
- Other info: Opportunities for training and career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Department: Commercial (Sales & Marketing)
Location: Colwick
Overview
Enva is a leading provider of recycling and resource recovery solutions, helping businesses and communities across the UK manage their waste responsibly. We’re looking for a Key Account Manager to join our Account Management team. This is a pivotal role focused on managing and growing relationships with Enva’s key clients, ensuring the delivery of exceptional service, contract performance, and sustainable business growth. Reporting to the Head of Account Management, you’ll be responsible for overseeing a national contract – managing total waste, recycling, recovery, and ad-hoc service requirements. You’ll work closely with operational teams to ensure compliance, efficiency, and innovation across all aspects of waste management. This is a fantastic opportunity for a commercially driven relationship manager who is passionate about customer success, sustainability, and delivering long-term value.
Responsibilities
- Build and maintain strong, long-term relationships with key accounts, acting as the main point of contact for client needs and strategic direction.
- Lead and support a team of Regional Account Managers to deliver excellent communication, service, and continuous improvement.
- Regularly meet with clients to review performance, discuss objectives, and drive partnership-based improvement.
- Collaborate with internal teams (sales, operations, HSEQ, finance, and IT) to ensure service delivery meets contractual commitments.
- Identify opportunities to up-sell or cross-sell Enva services, driving growth through total waste management and resource recovery solutions.
- Advise clients on best practices aligned with waste hierarchy and circular economy principles.
- Prepare and maintain client reports, performance data, and trading agreements, ensuring all documentation is accurate and up to date.
- Negotiate and manage contracts, ensuring compliance with agreed terms and company policy.
- Support credit control and finance teams by resolving account queries and managing aged debt.
- Promote and maintain high standards of health, safety, and environmental compliance.
- Support the development and execution of an annual business plan for each key account, including clear revenue and performance objectives.
Skills, Knowledge and Expertise
We’re looking for a proactive, customer-focused account manager with excellent communication and organisational skills. You’ll combine commercial awareness with a passion for service excellence and sustainable business growth.
Essential:
- Proven experience in account management or client relationship management, ideally in waste management, logistics, or a related sector.
- Strong commercial and negotiation skills.
- Excellent communication, presentation, and influencing ability.
- Ability to analyse data, produce reports, and identify trends and opportunities.
- Collaborative and organised, with a strong focus on customer satisfaction.
- Competent in Microsoft Office and CRM systems.
Desirable:
- Experience managing national or multi-site contracts.
- Knowledge of waste management legislation and environmental compliance.
- Leadership experience managing a small team.
Why Work For Enva?
Enva is committed to providing more than just jobs; we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits:
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance.
- Company pension scheme.
- Enhanced family friendly policies.
- 24/7 Employee Assistance Programme (EAP).
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
- Employee Life Insurance.
- Bike2Work scheme.
- Free on-site parking.
- Holiday Purchase Scheme.
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Key Account Manager employer: Enva
Contact Detail:
Enva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Enva through LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Enva’s values and recent projects. Show us you’re not just interested in the role but also in how you can contribute to our mission of sustainability and customer success. Tailor your answers to reflect our goals!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in account management and how it aligns with what we do at Enva. Highlight your commercial awareness and any relevant achievements that demonstrate your ability to drive growth and improve client relationships.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on our radar and reinforces your interest in joining the Enva team.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and sustainability. Share specific examples of how you've built strong client relationships in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and data to demonstrate how you've driven growth or improved service delivery in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Enva
✨Know Your Stuff
Before the interview, make sure you understand Enva's services and their approach to waste management. Familiarise yourself with their key clients and recent projects. This will not only show your interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is crucial. Prepare examples from your past roles where you've successfully managed client relationships or resolved conflicts. Highlight your communication and negotiation skills, as these will be key in this role.
✨Be Data Savvy
Since the role involves analysing data and producing reports, brush up on your analytical skills. Be ready to discuss how you've used data to drive decisions or improve service delivery in previous positions. This will demonstrate your ability to contribute to Enva's goals.
✨Align with Their Values
Enva is passionate about sustainability and customer success. During the interview, express your commitment to these values. Share any relevant experiences that showcase your dedication to environmental compliance and how you've driven sustainable practices in your previous roles.
