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For Companies At a Glance
- Tasks: Drive business growth and upselling within existing client accounts.
- Company: Enva is a forward-thinking company focused on sustainability and career development.
- Benefits: Enjoy competitive salary, holiday allowance, pension scheme, and lifestyle discounts.
- Why this job: Join a team that values safety, customer service, and environmental impact.
- Qualifications: Experience in sales, strong communication skills, and knowledge of the waste industry preferred.
- Other info: Opportunities for training and personal growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Reporting to the Team Leader Account Management, you will drive upselling and business development within an existing client base working towards Enva’s key objectives & strategies for growth.
Key Responsibilities
- Undertake the role of Account Manager within the team focusing on an existing client base whilst developing relationships with inbound enquiries.
- Deliver the strategy of added value to accounts within the portfolio.
- Work closely with other departments within Enva to improve the delivery of our key objectives.
- Build relationships with key accounts.
- First point of escalation for customer issues and be a key interface between the customer and Enva Operations for service development and issue resolution.
- Conduct periodic customer service review meetings.
- Review customer management information for presentation both internally and externally to ensure consistency and quality of output.
- Monitor and report on increases/decreases in revenue and profitability for key accounts.
- Maintain a strong focus on health and safety.
- Ensure you are a safety champion to promote a positive safety culture throughout the business.
- Drive growth within the Specialist Scotland core business.
- Ensure best in class customer service, with a right first-time approach.
- Ensure good communication is always maintained.
- Proactively address at risk customers ensuring that customer needs are met whilst maintaining an agreed level of profitability.
- Implement a robust retention strategy and manage key account contract renewals.
- Record all communications to customers including proposals and quotations on the Enva CRM system.
This is not an exhaustive list. You may also be required to carry out other duties as required by the business that you are qualified/trained in and that also meet the requirements of this role.
Skills, Knowledge and Expertise
- Extensive knowledge of the waste industry.
- A proven track record of commercial success.
- Proven experience in the delivery of commercial/business targets.
- Self-motivated and resourceful.
- Results orientated, with desire and tenacity to optimise performance.
- In depth Sales and Business Development knowledge and experience.
- Technical Solution selling skills.
- Excellent communication skills (written and oral) with ability to communicate at all levels.
- Proficient IT skills including use of Excel, Word, and PowerPoint.
- CRM knowledge and competency.
- In depth Product and Industry knowledge (desirable but not essential).
Why Work For Enva?
Enva is committed to providing more than just jobs; we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits:
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance.
- Company pension scheme.
- Enhanced family friendly policies.
- Employee Assistance Program.
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
- Employee Life Insurance.
- Bike2Work scheme.
- Free on-site parking.
Business Development Manager - Paisley employer: Enva
Contact Detail:
Enva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - Paisley
✨Tip Number 1
Familiarise yourself with the waste industry and Enva's specific services. Understanding the nuances of the sector will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Enva on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Business Development Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven business growth in previous roles. Highlighting your proven track record of commercial success will be crucial in showcasing your suitability for this position.
✨Tip Number 4
Demonstrate your communication skills by preparing questions that show your understanding of the role and the company's objectives. Engaging thoughtfully during the interview will leave a positive impression and highlight your proactive approach.
We think you need these skills to ace Business Development Manager - Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and account management. Use specific examples that demonstrate your success in driving growth and upselling within existing client bases.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your knowledge of the waste industry and your proven track record in achieving commercial targets.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully managed client relationships.
Highlight Technical Proficiency: Mention your proficiency with IT tools, especially Excel, Word, and PowerPoint, as well as any CRM systems you have used. This will demonstrate your capability to manage customer information and reporting effectively.
How to prepare for a job interview at Enva
✨Know Your Industry
Make sure you have a solid understanding of the waste industry and its current trends. This will not only show your expertise but also demonstrate your commitment to the role and the company.
✨Showcase Your Sales Success
Prepare specific examples of your past commercial successes. Be ready to discuss how you've met or exceeded business targets in previous roles, as this is crucial for a Business Development Manager.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you’ve effectively communicated with clients and internal teams in the past.
✨Emphasise Customer Relationship Management
Highlight your experience with CRM systems and how you've used them to manage customer relationships. Discuss any strategies you've implemented to retain clients and improve service delivery.
