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For Companies At a Glance
- Tasks: Manage key customer relationships and drive revenue growth in a dynamic environment.
- Company: Join Enva, a leader in recycling and resource recovery solutions.
- Benefits: Enjoy competitive salary, holiday allowance, and lifestyle discounts.
- Other info: Endless career growth opportunities with a focus on environmental responsibility.
- Why this job: Make a real impact while helping businesses manage waste responsibly.
- Qualifications: Proven experience in account management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Enva is a leading provider of recycling and resource recovery solutions, helping businesses and communities across the UK manage their waste responsibly. We’re looking for a Key Account Manager to join our Sales team, based from our Colwick site with regular national travel. In this role, you’ll be responsible for managing strategic customer relationships, driving profitable revenue growth, and ensuring excellent retention across a major national contract.
Key Responsibilities
- Manage relationships with key national accounts, ensuring a high standard of service and customer satisfaction.
- Develop long-term relationships with customer stakeholders, buyers, and operational contacts.
- Identify opportunities to grow revenue through up-selling, cross-selling, and expanding Enva services.
- Manage contract performance against agreed SLAs, KPIs, and customer expectations.
- Hold regular customer review meetings, providing reports, updates, and improvement plans.
- Negotiate trading agreements, pricing reviews, and commercial terms to protect profitability.
- Work closely with Operations, Finance, HSEQ, IT, and Sales Support teams to meet customer requirements.
- Support customers with Duty of Care audits, waste management plans, and compliance needs.
- Resolve customer issues and escalations quickly and professionally.
- Assist with aged debt management and invoice query resolution.
- Create and maintain annual business plans for assigned accounts.
- Ensure accurate customer data and reporting is maintained across internal systems.
- Promote a strong culture of health, safety, and environmental responsibility.
Skills, Knowledge and Expertise
We’re looking for an experienced account management professional who thrives on building relationships and delivering commercial results.
Essential
- Proven experience managing key or national customer accounts.
- Strong commercial awareness with a track record of achieving revenue and profit targets.
- Excellent relationship-building, communication, and negotiation skills.
- Strong planning, organisational, and problem-solving ability.
- Confident using Microsoft Office applications including Excel, Word, and PowerPoint.
- Self-motivated, results-focused, and able to work independently.
- Willingness to travel nationally as required.
Desirable
- Experience within waste management, construction, plant hire, or a related sector.
- Knowledge of waste regulations and environmental compliance.
- Understanding of HSE requirements.
- Product and industry knowledge.
Why Work For Enva?
Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance.
- Company pension scheme.
- Enhanced family-friendly policies.
- Employee Assistance Program.
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more...
- Employee Life Insurance.
- Bike2Work scheme.
- Free on-site parking.
- Holiday Purchase Scheme.
Key Account Manager employer: Enva Group
Contact Detail:
Enva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their services and how you can contribute to their goals. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Enva. It makes a great impression and shows your commitment.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing key accounts and any relevant achievements that showcase your ability to drive revenue growth and maintain customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for building relationships and your understanding of the waste management sector, while also demonstrating your commercial awareness.
Showcase Your Skills: Don’t forget to highlight your strong communication, negotiation, and problem-solving skills. We want to see how you’ve used these skills in past roles to achieve results and manage customer relationships effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Enva Group
✨Know Your Accounts
Before the interview, dive deep into Enva's key accounts and their specific needs. Understand their business model and how Enva's services can enhance their operations. This will show your potential employer that you're not just interested in the role, but also in the success of their clients.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships with key stakeholders. Highlight your communication and negotiation skills, as these are crucial for a Key Account Manager. Be ready to discuss how you’ve resolved conflicts or improved customer satisfaction.
✨Demonstrate Commercial Awareness
Brush up on your knowledge of revenue growth strategies, especially in the waste management sector. Be prepared to discuss how you would identify opportunities for up-selling and cross-selling Enva’s services. Showing that you understand the financial aspects of account management will set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you’ve faced in previous roles and how you overcame them. Practising these scenarios will help you articulate your thought process clearly during the interview.