Product & Regulatory Counsel (AI) in London

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned, moving with purpose because Speed Is Intentional, taking accountability because We Own the Outcome, and building a collaborative culture where One Entrust Wins Together.

Get to Know Us. Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview: We're looking for a Product & Regulatory Counsel (AI) to be the legal voice in the room when our AI and biometric products are designed, built and launched. You'll turn fast-moving regulation into practical product requirements that teams can actually use, across new and existing products, including generative and agentic AI.

Why this role is different:

• Shape how AI is built - your advice influences how our AI and biometric products are designed, developed and deployed across multiple countries.
• Work with proprietary AI, not just third-party AI tools - Onfido (now part of Entrust) has been building AI-powered identity verification in-house since 2012.
• Join a collaborative, forward-thinking team – we're curious about how we work and embrace the use of legal tech and AI tools.

Key Responsibilities:

• Partnering with AI, Product and Engineering teams to turn regulation on AI, biometrics and fraud signals into pragmatic product requirements, guardrails and checklists.
• Advising on how we procure and use AI, from third-party systems to internal use cases, with governance that manages risk without slowing teams down.
• Building Entrust's AI governance framework: policies, standards and review processes that people will follow.
• Creating playbooks, training and guidance that enable teams across the business to work confidently with AI.
• Scanning for emerging AI, biometric and liability regulation, and turning it into clear implications for our portfolio and roadmap.
• Supporting our IDV Product teams as they enter new markets and launch new products across EMEA.

What you’ll need:

• 3-5 years’ post-qualification experience, including 1-2 years’ in-house (a secondment counts).
• A good grasp of AI legal and governance principles, including the EU AI Act.
• Qualified to practise law in at least one jurisdiction (LLB or equivalent, such as the GDL), with unrestricted work authorisation.
• Fluency in English (written and spoken).

Nice to have:

• Experience running regulatory assessments across jurisdictions.
• Experience creating playbooks, training and practical guidance that helps cross-functional teams put legal, regulatory or AI governance requirements into practice.

Who will thrive in this role:

• Product mindset: you enjoy being involved from the start of a build and turning regulatory requirements into product requirements, design guardrails and checklists. You give clear recommendations and enjoy working with data scientists, product managers and engineers.
• High agency and sound judgment: you spot problems yourself, set the approach and drive complex work to completion with limited direction, making sensible, risk-based calls when information is incomplete.
• Methodical and well documented: you structure your analysis and record your reasoning so others can find, trust and reuse your work. Risk assessments, decision logs and guidance are habits for you.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!