At a Glance
- Tasks: Provide technical support to customers and clients via email and phone.
- Company: Dynamic Yorkshire-based company specialising in desktop instrumentation.
- Benefits: Attractive salary and the chance to work in a supportive team.
- Other info: Great opportunity for career growth in a tech-focused environment.
- Why this job: Join a small team and make a real difference in customer support.
- Qualifications: Graduate in Physical Sciences/Engineering, fluent in English and German.
The predicted salary is between 30000 - 40000 £ per year.
Location: Yorkshire
Employment Type: Permanent
Salary: Attractive
Sprechen Sie fließend Deutsch? Our Yorkshire based client develops and manufactures a range of products for desktop instrumentation. They are actively recruiting for an English/German speaking Technical Support Engineer.
Duties for this position will include:
- Providing technical support / contact for customers and clients alike in an established area.
- Responsibility for day to day contact with customers and clients via both email and phone.
- Answering product related technical questions and general sales related enquiries.
- Translating and writing technical sales literature for product documentation.
This is a predominantly desk role, based within a small technical team.
Qualifications:
- Graduate calibre within Physical Sciences / Engineering.
- Bi-lingual, with English and German.
- Good scientific background and ability to pick up product knowledge and technical information quickly.
- Excellent IT and communication skills preferred.
Applicants must have eligibility to work in the UK on a permanent basis.
To apply, contact Martin Cove at 01606 818294 or martin@entrustrs.com.
For further details or to view other science jobs, visit www.entrustrs.com.
Technical Support Engineer employer: ENTRUST PEOPLE LIMITED
Our Yorkshire-based company is an excellent employer, offering a supportive work culture that values collaboration and innovation within a small technical team. Employees benefit from ongoing professional development opportunities, competitive salaries, and the chance to engage with a diverse range of clients while utilising their bilingual skills in English and German. With a focus on employee well-being and a commitment to fostering growth, this role provides a meaningful and rewarding career path in the field of technical support.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about openings for Technical Support Engineers. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think of real-life scenarios where you’ve solved problems or helped customers, as these stories will make you stand out during the interview.
✨Tip Number 3
Don’t forget to showcase your bilingual skills! Being fluent in both English and German is a huge asset, so be sure to highlight this in conversations and interviews. It’s what makes you a perfect fit for the role!
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making things easy for you, so head over to our site and submit your application there. It’ll help us get your details faster and keep you in the loop!
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both English and German, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When detailing your previous roles, focus on experiences that relate to technical support and customer interaction. We love seeing how your background aligns with what we need, so don’t hold back!
Be Clear and Concise:Technical roles require clear communication, so keep your application straightforward. Use bullet points where possible and avoid jargon unless it’s relevant. We appreciate clarity just as much as you do!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ENTRUST PEOPLE LIMITED
✨Brush Up on Your Technical Knowledge
Make sure you’re well-versed in the products and services offered by the company. Familiarise yourself with common technical issues and solutions related to desktop instrumentation, as this will help you answer questions confidently during the interview.
✨Practice Your Language Skills
Since the role requires fluency in both English and German, it’s a good idea to practice your language skills. Prepare to switch between languages seamlessly, especially when discussing technical concepts or customer queries.
✨Showcase Your Communication Skills
As a Technical Support Engineer, clear communication is key. During the interview, demonstrate your ability to explain complex technical information in a simple way. You might even want to prepare a few examples of how you've successfully communicated with customers in the past.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of past experiences where you resolved technical issues or handled difficult customer interactions, and be ready to discuss these in detail.
