At a Glance
- Tasks: Provide top-notch technical support and resolve customer inquiries in German and English.
- Company: Join a dynamic team at Entrust People Limited in Yorkshire.
- Benefits: Permanent role with competitive salary and opportunities for growth.
- Other info: Ideal for those passionate about technology and customer service.
- Why this job: Make a difference by helping customers with your technical expertise.
- Qualifications: Graduate degree in Physical Sciences or Engineering and strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
ENTRUST PEOPLE LIMITED is seeking a bilingual Technical Support Engineer fluent in German and English to join their technical team in Yorkshire. This permanent role involves providing technical support to customers, resolving inquiries through effective communication and documentation.
The ideal candidate should possess a graduate degree in Physical Sciences or Engineering, with strong IT skills and a good scientific background.
Responsibilities include:
- Answering technical questions
- Creating product documentation
Eligible applicants must have the right to work in the UK permanently.
German-Speaking Technical Support Engineer (Desk-Based) employer: ENTRUST PEOPLE LIMITED
ENTRUST PEOPLE LIMITED is an excellent employer that values its employees by fostering a collaborative and innovative work culture in Yorkshire. With a focus on professional development, the company offers numerous growth opportunities and encourages continuous learning, making it an ideal place for those seeking meaningful and rewarding employment in the technical support field.
StudySmarter Expert Advice🤫
We think this is how you could land German-Speaking Technical Support Engineer (Desk-Based)
✨Tip Number 1
Make sure you research the company and its products before your interview. Knowing what they do and how you can contribute will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your technical skills and be prepared to answer questions on them. You might get asked to solve a problem on the spot, so brush up on your knowledge and be ready to demonstrate your expertise.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. It’s a great way to get insider info and maybe even a referral.
✨Tip Number 4
Finally, apply through our website! We want to see your application and help you land that job. Plus, it makes it easier for us to keep track of your progress and get back to you quickly.
We think you need these skills to ace German-Speaking Technical Support Engineer (Desk-Based)
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both German and English, make sure to highlight your language proficiency right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV:Don’t just send a generic CV! We want to see how your background in Physical Sciences or Engineering fits with the role. Highlight relevant coursework, projects, or work experience that showcases your technical skills and knowledge.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and avoid jargon unless it’s necessary. We appreciate well-structured responses that get straight to the point, especially when answering technical questions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ENTRUST PEOPLE LIMITED
✨Brush Up on Your Technical Knowledge
Make sure you’re well-versed in the technical aspects related to the role. Review common issues that customers might face and be prepared to discuss how you would resolve them. This will show your potential employer that you have the expertise needed for the job.
✨Practice Your Bilingual Skills
Since this role requires fluency in both German and English, practice answering common interview questions in both languages. This will help you feel more confident during the interview and demonstrate your ability to communicate effectively with customers.
✨Know the Company and Its Products
Research ENTRUST PEOPLE LIMITED and understand their products and services. Being able to discuss how your skills can benefit their team will set you apart from other candidates. It shows that you’re genuinely interested in the company and the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the tools they use, or the challenges they face. It not only shows your interest but also helps you gauge if the company is the right fit for you.
