Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver innovative IT infrastructure projects and solve complex technical issues.
- Company: Join one of the UK's fastest-growing Managed Service Providers with a collaborative culture.
- Benefits: Competitive salary, 22 days annual leave, and opportunities for professional development.
- Other info: Enjoy a friendly office culture and avoid city centre traffic.
- Why this job: Make a real impact in a dynamic environment with interesting technical challenges.
- Qualifications: Experience in a senior technical role and leading a small team.
The predicted salary is between 37000 - 45000 £ per year.
Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you.
What You'll Be Doing:
As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution.
Key Responsibilities:
- Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence.
- 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud.
- Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions).
- Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose."
- Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions.
Experience & Qualifications:
- Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment.
- Previous experience managing or leading a small technical team.
- Demonstrable experience delivering 3rd line IT projects on time and within budget.
- Must be able to commute to our Bedford office and travel to client sites as needed.
- Ideally holding recognisable vendor qualifications.
- Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online.
- Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V.
- Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security).
- Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs.
- Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus.
- Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.).
What's in It for You?
- £37,000 - £45,000 based on experience.
- 22 days annual leave.
- A friendly, collaborative office culture.
- Real variety every day is different.
- Opportunities for professional development.
- High-quality tools and an environment that values good engineering.
- Avoid the city centre traffic!
- Be part of a team where your ideas and input genuinely matter.
Why Join?
They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed.
This is the place for you if you want:
- Real influence.
- Interesting technical challenges.
- Supportive colleagues.
- Space to grow your career.
Ready to Join? Apply Now for this exciting new position for immediate consideration.
Technical Team Lead IT Infrastructure employer: entrust IT
Contact Detail:
entrust IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Team Lead IT Infrastructure
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in areas like Windows Server, Virtualisation, and Cloud solutions to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to IT infrastructure. Be ready to discuss your experience with 3rd line support and project management, as well as how you've led teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Team Lead IT Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Team Lead role. Highlight your leadership experience and technical expertise in areas like Windows Server, Virtualisation, and Cloud to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams or delivered successful IT projects, and let your personality shine through!
Showcase Your Problem-Solving Skills: Since we’re looking for sharp-thinking problem solvers, include examples in your application that demonstrate how you've tackled complex infrastructure issues. We love seeing how you approach challenges!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at entrust IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Virtualisation, and Cloud technologies. Be ready to discuss specific projects you've worked on, especially those involving 3rd line support and infrastructure changes. This role demands a solid grasp of technical details, so don’t shy away from showcasing your expertise!
✨Showcase Your Leadership Skills
As a Technical Team Lead, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed a team in the past, including any challenges you faced and how you overcame them. Highlight your approach to fostering a culture of technical excellence and collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world scenarios, such as resolving complex infrastructure issues or managing project timelines. Think through potential problems you might encounter in this role and how you would address them. This will show your problem-solving skills and readiness for the hands-on nature of the job.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team dynamics and the company's vision. This not only shows your interest but also helps you gauge if the company culture aligns with your values. A good rapport can make a lasting impression!