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For Companies At a Glance
- Tasks: Lead a team and manage complex IT infrastructure projects for diverse clients.
- Company: Join one of the UK's fastest-growing Managed Service Providers.
- Benefits: Competitive salary, 22 days leave, professional development, and a collaborative culture.
- Why this job: Make a real impact while solving interesting technical challenges every day.
- Qualifications: 3-5 years in a senior technical role with team leadership experience.
- Other info: Enjoy a friendly office environment and avoid city centre traffic.
The predicted salary is between 37000 - 45000 £ per year.
Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you are a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you.
What You’ll Be Doing:
As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for our infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalates faults to you for resolution.
Key Responsibilities of the Technical Account Management Team Lead Role:
- Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence.
- 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud.
- Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions).
- Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is “fit for purpose.”
- Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernised solutions.
Experience & Qualifications:
- Minimum 3–5 years in a senior technical role, ideally within an MSP or a multi-site internal environment.
- Previous experience managing or leading a small technical team.
- Demonstrable experience delivering 3rd line IT projects on time and within budget.
- Must be able to commute to our Bedford office and travel to client sites as needed.
- Ideally holding recognisable vendor qualifications.
- Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online.
- Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V.
- Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security).
- Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs.
- Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus.
- Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.).
What’s in It for You?
- £37,000 - £45,000 based on experience.
- 22 days annual leave.
- A friendly, collaborative office culture.
- Real variety every day is different.
- Opportunities for professional development.
- High-quality tools and an environment that values good engineering.
- Avoid the city centre traffic.
- Be part of a team where your ideas and input genuinely matter.
Why entrust IT?
We are an ambitious, growing MSP with a passion for doing IT right. You’ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed.
This is the place for you if you want:
- Real influence.
- Interesting technical challenges.
- Supportive colleagues.
- Space to grow your career.
Ready to Join Us?
Apply Now for this exciting new Technical Account Management Team Lead position for immediate consideration.
Technical Account Management Team Lead in England employer: entrust IT
Contact Detail:
entrust IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Management Team Lead in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is your chance to demonstrate your technical prowess and leadership experience, especially in areas like cloud migrations or infrastructure projects.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you would handle complex issues or lead a team through a project. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at the forefront of IT solutions.
We think you need these skills to ace Technical Account Management Team Lead in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Management Team Lead role. Highlight your leadership experience and technical expertise in areas like Windows Server, Virtualisation, and Cloud.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams or delivered successful IT projects, and show your passion for helping clients succeed.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to tackle complex infrastructure issues. We want to see how you approach challenges and what solutions you've implemented in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation!
How to prepare for a job interview at entrust IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Virtualisation, and Cloud technologies. Be ready to discuss specific projects you've worked on, especially those involving server migrations or cloud transitions. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed a team in the past, including how you handled resource allocation and fostered a culture of technical excellence. This will highlight your leadership style and effectiveness.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, practice engaging with your interviewers. Ask insightful questions about their current projects and challenges. This not only shows your interest but also helps you gauge how you can fit into their team and contribute to their goals.
✨Prepare for Problem-Solving Scenarios
Expect to face some technical scenarios during the interview. Brush up on common 3rd line issues and be ready to walk through your thought process on how you would resolve them. This will demonstrate your problem-solving skills and your ability to think on your feet.
