Director of Product, Document Verification

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting‑edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Location: London

Reporting to the Senior Product Director of Identity Verification, you will be responsible for driving the development and execution of the strategy for our Document Verification product. Document Verification is a core part of our product offering and a significant revenue‑generating Line of Business within the company. We need to ensure we are developing this product in the right direction given a quickly evolving market and regulatory landscape. The key focus of this role is to help us make the right strategic choices in a crowded and evolving marketplace. It is a highly automated product, leveraging deep AI/Ml practices. This role is perfect for someone who is good at understanding first principles re product platform trade‑offs, getting under the hood of complex products and numerically managing the funnel economics of such a product. It may best suit someone with a background in B2B Saas and Platform tech. It requires a super analytical mind, which can link the details to the first principles. I.e. you love problem‑solving! It will also require managing a group of high performing Product Managers.

Key Responsibilities

• Develop a strategy for the future of this product, given a thorough understanding of the market needs, regulatory requirements and funnel economics/value drivers of the product.
• Define how we should modularise and monetise this platform going forward.
• Work with our AI R&D team to define what the next frontier looks like and how we remain on the front foot in this market.
• Work closely with Sales and Customers teams to understand key product requirements based on customer feedback, market needs, and business objectives across the Document platform. Get buy‑in from these teams on our future‑looking roadmap.
• Understand the key metrics at the core of this business and make key decisions based on the data. Work closely with the Analytics team re single‑source of truth for this data.
• Collaborate closely on the above with Engineering, Customer Success and Sales teams.
• Work closely with our Compliance teams to understand regulatory needs in this market and support programmes of work to remain compliant in these markets.
• Mentor and guide product managers and team members.

Essential Qualifications

• 10+ years of experience in product management, a part of that being in a platform product and/or in B2B Saas.
• Super strong analytical and problem‑solving skills.
• Proven track record of managing the lifecycle of a complex product.
• Excellent communication and interpersonal skills.
• Experience with Agile methodologies and product management tools.

Preferred Qualifications

• Experience in Identity Verification, Fraud or Financial Services.
• Experience monetizing platform offerings.
• Experience in regulated markets.
• Bachelor’s degree in Business, Economics, Engineering, Computer Science, or a related field.

Please note this is a hybrid role with 3 days a week in our London office.

Benefits (UK)

• 25 days annual leave plus a day off for your Birthday.
• Two paid volunteering days per year.
• Bupa Private Medical and Dental Insurance.
• Pension with The People’s Pension (employer contribution 4% of base salary).
• Generous paid parental leave.
• Life enrichment allowance of up to £80 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy.
• Dedicated learning opportunities including using tools like LinkedIn Learning with availability to use learning resources such as books, coaches, conferences, courses, podcasts, and more.
• Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (On Thursday); holding quarterly team socials, and other company-wide social events.
• Expense up to £300 (or local equivalent) to purchase workstation setup equipment.
• The opportunity to become a member of Entrust’s resource groups in order to learn different skills in our belonging groups.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning‑forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on‑site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together. Apply today!