At a Glance
- Tasks: Repair and maintain cutting-edge electro-mechanical systems while learning on the job.
- Company: Join Entrust, a leader in identity-centric security solutions with a global impact.
- Benefits: Enjoy career growth, flexible work options, and a collaborative culture.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Make a real difference in security technology while developing your skills.
- Qualifications: Problem-solving skills and a willingness to learn are essential.
The predicted salary is between 22050 - 26950 £ per year.
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview: The Service Technician Trainee will be trained to work on complex electro-mechanical systems built in the USA to produce credit card sized cards that involve embossing, full colour graphics, magnetic encoding, smart card and other state of the art techniques. This position will also have administration responsibilities to ensure the regional team can deliver services to our customers.
Responsibilities:
- Electro-Mechanical Depot Maintenance – 50%
- Perform the repair of printers to electronic board level to support depot return contracts for customer owned products.
- Deliver high quality emergency maintenance services on Entrust produced equipment.
- Assist with the refurbishment of Entrust products to support the Certified Pre-owned Equipment sales.
- Support other functions and responsibilities within the Entrust service organisation.
- Diagnose and understand equipment problems.
- Work with a high degree of autonomy with the ability to test, diagnose and resolve issues.
- Maintain failure data records.
- Communicate technical issues to engineering, manufacturing, quality and other groups.
- Learning and Development Key Activities – 10%
- Participate in company sponsored personal development and quality initiative trainings.
- Complete product training on Entrust equipment.
- Administration activities – 40%
- Process parts ordering and shipment documentation.
- Process loan equipment documentation and track the equipment until returned.
- Process customs documentation.
- Perform bi-yearly stock audits.
Basic Qualifications:
- Proficient problem solving and troubleshooting after training.
- Demonstrated ability to read and follow assembly drawings, schematics, bill of materials and follow processes.
- Demonstrated communication skills (verbal and written) and the ability to communicate effectively with external and internal customers.
- Willingness and ability to work flexible hours, assignments.
- Strong organizational skills.
- Strong attention to detail when processing formal documents.
- Able to lift 50 pounds.
Preferred Qualifications:
- Minimum of one (1) year of electromechanical technician experience.
- Associates degree in Electronics.
- Additional electromechanical technician experience.
- Skilled with tools and electronic test equipment.
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
- Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
- Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
- Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Apply today!
Service Technician Trainee employer: Entrust Corporation
Entrust is an exceptional employer, offering a dynamic work environment in London or Lisbon where innovation meets inclusivity. With a strong focus on employee growth and flexible working options, you will have the opportunity to contribute to impactful identity and security systems while collaborating with a supportive team that values diverse perspectives. Join us to influence architecture and technical direction in a high-performing culture that prioritises work-life balance and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician Trainee
✨Get Hands-On at Local Events
Dive into local trade fairs or community workshops where you can meet seasoned professionals. It’s a great way to shake hands, ask questions, and even catch the eye of potential employers while showing off your eagerness to learn!
✨Connect with Industry Apprenticeship Schemes
Look for apprenticeship programmes in your area, as many skilled-trades companies, like those in construction or engineering, seek trainees directly through these channels. This is often a foot-in-the-door opportunity, and they value your willingness to jump in!
✨Use Social Media to Showcase Your Skills
Create a platform on social media where you can share short videos or posts about your projects or any related DIY tasks you’ve tackled. It’s a fun way to demonstrate your passion and can attract the attention of local businesses like Entrust Corporation looking for fresh talent.
✨Don’t Overlook Informal Networking
Chatting with friends, family, or acquaintances can sometimes lead to hidden opportunities. Let them know you’re on the hunt for a trainee role in skilled trades, and you might stumble upon a lead you’d never have found elsewhere!
We think you need these skills to ace Service Technician Trainee
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with Entrust Corporation. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at Entrust Corporation
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at Entrust Corporation.
