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- Tasks: Lead customer renewals and drive long-term success for our strategic clients.
- Company: Join Onfido, a leader in Identity Verification and Enterprise SaaS.
- Benefits: Flexible work options, competitive salary, and career growth opportunities.
- Why this job: Make a real impact in a high-visibility role within a dynamic team.
- Qualifications: 5+ years in renewals management or customer-focused roles, preferably in SaaS.
- Other info: Hybrid role with 3 days in our London office for collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Senior Renewal Managers are key members of the Customer Success organization and core to the retention strategy here at Onfido. This is a highly visible and high-impact role where you will be instrumental in securing the long-term success of our strategic customer base. This is a hybrid role that requires you to be in our London office 3 days per week.
Experience: 5+ years of renewals management, sales, customer success, or customer-focused account management experience, preferably within an Enterprise SaaS organization.
Industry Knowledge: Solid understanding of Identity Verification, Enterprise SaaS applications, or Enterprise Technology Services.
Communication: Strong oral and written English communication skills.
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team: Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Renewals Manager employer: Entrust Corporation
Contact Detail:
Entrust Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Onfido on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Renewals Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Identity Verification and Enterprise SaaS. We want to show that we’re not just familiar with the industry, but that we’re genuinely passionate about it!
✨Tip Number 3
Practice our communication skills! Since strong oral and written English is key, let’s rehearse common interview questions and articulate our thoughts clearly. Mock interviews with friends can be super helpful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit into the Customer Success organisation at Onfido.
We think you need these skills to ace Renewals Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Manager role. Highlight your experience in renewals management and customer success, especially within Enterprise SaaS. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer retention and how you can contribute to our team. Be sure to mention any relevant industry knowledge you have, especially around Identity Verification.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Entrust Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of Identity Verification and Enterprise SaaS applications. Being able to discuss industry trends and how they impact customer success will show that you're not just familiar with the role, but genuinely interested in it.
✨Showcase Your Experience
With 5+ years in renewals management or customer-focused roles, be ready to share specific examples of how you've successfully retained customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Communicate Clearly
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few key points about your previous experiences to ensure you convey your message effectively during the interview.
✨Embrace the Hybrid Model
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity in both remote and office settings. Share any strategies you have for staying connected with teams and customers, as this will demonstrate your adaptability and commitment.