Senior Product Manager, Biometrics Fraud in London

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview: The Senior Product Manager, Biometric Fraud will own the roadmap and execution of biometric fraud detection across our identity verification (IDV) platform—enabling our customers to stop presentation attacks, deepfakes and injection attacks while preserving conversion and trust for the end user. You will translate evolving fraud patterns, customer requirements, and regulatory expectations into product requirements and measurable outcomes, partnering closely with Engineering, AI R&D, Risk/Fraud specialists, Security, Compliance, and Growth teams. This role is accountable for prioritizing investments based on customer impact and evidence, driving end-to-end delivery and continuous product performance through analytics, experimentation, and feedback from production.

Reporting to the Sr Director Product Management, you will be responsible for Senior Product Manager, Biometrics Fraud. This is an excellent opportunity for someone who's interested in fraud detection, and the world of deepfakes and biometrics. It requires someone who likes to get close to the detail, track the fraud that we're seeing and unpick the metrics in a way that helps us diagnose trending problems. Identity fraud is fast-moving and this requires someone who can ship and test at quick velocity, with a clear eye for the metrics we're trying to improve.

Responsibilities:

• Stay on top of the latest fraud attacks in the biometrics IDV space, such as deepfakes and injection attacks
• Experiment with and A/B test new UX that both catches more fraud and minimises user friction
• Deep dive into recent fraud attacks to understand what's driving them and work closely with Engineering and AI teams re potential solutions
• Work closely with Data Science to understand product metrics and false positive vs false rejection trade-offs
• Understand key compliance and legal requirements from internal experts
• Partner closely with Growth to understand our customers' needs and how we're meeting them with our latest technology
• Spend time with customers as the company's biometrics fraud expert
• Prioritise the roadmap given the above competing requirements and cross-team dependencies

Essential Qualifications:

• 5+ years of product management experience
• Numerically strong re product analytics and root cause diagnoses
• Strong communicator of first principles to internal stakeholders and external customers
• Ability to partner well with Growth team (Customer Success, Sales), Legal, Compliance

Preferred Qualifications: Experience in the following:

• KYC and/or identity and/or financial services
• ML frameworks, methodologies, and AI-informed decision-making
• Fincrime, fraud detection, biometrics fraud
• B2B2C Sales environments

At Entrust, we don't just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact? If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world—together.

Apply today!