Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer renewals and drive retention strategies for our key clients.
- Company: Onfido, a leader in customer success and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a significant impact on customer relationships and business success.
- Qualifications: 5+ years in renewals management or customer-focused roles.
- Other info: Join a dynamic team in a vibrant London office.
The predicted salary is between 42000 - 84000 £ per year.
Senior Renewal Managers are key members of the Customer Success organization and core to the retention strategy here at Onfido. This is a highly visible and high-impact role where you will be instrumental in securing the long-term success of our strategic customer base. This is a hybrid role that requires you to be in our London office 3 days per week.
Experience: 5+ years of renewals management, sales, customer success, or customer-focused.
Renewals Manager in London employer: Entrust Corporation
Contact Detail:
Entrust Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Onfido on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Onfido's customer success strategies. Show us that you understand their approach to renewals and how you can contribute to their retention goals.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in renewals management and how they align with Onfido's mission. We want to hear about your successes and how you can replicate them here.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Onfido team.
We think you need these skills to ace Renewals Manager in London
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 5+ years of experience in renewals management or customer success. We want to see how your background aligns with the key responsibilities of the role, so don’t hold back on those relevant achievements!
Tailor Your Application: Take a moment to customise your application for the Renewals Manager position. Use the job description as a guide and reflect how your skills and experiences make you a perfect fit for our Customer Success organisation.
Be Authentic: Let your personality shine through in your written application. We’re looking for someone who can connect with our strategic customers, so don’t be afraid to show us who you are and what drives you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this high-impact role. Plus, it’s super easy!
How to prepare for a job interview at Entrust Corporation
✨Know Your Customer Success Stuff
Make sure you brush up on your knowledge of customer success strategies and renewals management. Be ready to discuss how you've successfully retained customers in the past and what techniques you used to ensure their satisfaction.
✨Showcase Your Impact
Prepare specific examples of how you've made a difference in previous roles. Highlight metrics or achievements that demonstrate your ability to drive retention and success for customers, as this role is all about making a significant impact.
✨Understand Onfido's Vision
Do your homework on Onfido and its mission. Familiarise yourself with their products and services, and think about how you can contribute to their retention strategy. This shows genuine interest and helps you align your answers with their goals.
✨Be Ready for Hybrid Work Questions
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity when working both in the office and remotely. Share any experiences that highlight your adaptability and commitment to collaboration in a flexible work environment.