Entrust, a leader in identity-centric security solutions, is hiring for a Customer Escalations role in the United Kingdom. You’ll manage escalations, triage requests using product knowledge, and coordinate Sales, Product, Engineering, Customer Support & Success to deliver timely solutions.
You’ll influence prioritization through data, maintain escalation docs, and ensure customer satisfaction while meeting SLAs in a flexible, hybrid working model.
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Customer Escalations Lead, Cross-Functional Solutions employer: Entrust Corporation
Entrust Corporation is an excellent employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, alongside the flexibility of hybrid work arrangements. Join us to be part of a forward-thinking team dedicated to shaping the future of identity verification solutions globally.
