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For Companies At a Glance
- Tasks: Build and manage scalable cloud infrastructure while automating operations with cutting-edge tools.
- Company: Join PolyAI, a leader in voice assistant technology transforming customer service.
- Benefits: Competitive pay, equity options, flexible work-from-home policy, and wellness support.
- Why this job: Make a real impact in AI while working with innovative technologies and a dynamic team.
- Qualifications: 5 years of experience in software engineering, strong Python skills, and cloud management expertise.
- Other info: Enjoy a culture of continuous improvement and diverse, inclusive work environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
Responsibilities
- Deliver production-ready, reliable, and scalable infrastructure on time
- Improve developer experience and define technical standards for the entire company
- Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS and Azure
- Collaborate with engineering and security teams to define cloud architecture and implement best practices
- Automate cloud operations with infrastructure as code using tools such as Terraform
- Monitor cloud infrastructure performance, identify issues, and implement solutions to ensure high availability and reliability
- Optimize cloud resources for cost‑efficiency while maintaining performance and security standards
- Engage in incident response and troubleshooting efforts for cloud‑related issues
- Stay up-to-date with the latest cloud technologies and trends, and provide recommendations for continuous improvement
Qualifications
- 5 years of relevant professional experience – preferably coming from a software engineering background
- Strong Python programming
- Experience with Kubernetes in production and containerisation
- Proven experience with CI/CD and release management – Azure DevOps or GitHub Actions preferable
- Hands‑on experience managing a cloud production environment in AWS or Azure
- Infrastructure as Code (IaC) experience using Terraform
- Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience
Preferred Requirements
- Familiarity with ArgoCD and GitOps practices for continuous deployment
- Experience with Agile methodologies, such as scrum, kanban, and sprints
- A love of learning and enjoyment in trying new things
- Enjoys technical challenges and wants to contribute directly to solutions
Benefits
- We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long‑term success of the business.
- Participation in the company’s employee share options plan
- Flexible working from home policy
- Work from outside of the UK for up to 6 months each year
- Telus Health EAP 24/7 – offers you and your chosen family confidential, judgment‑free support for any work, health, or life challenge
- Annual learning and development allowance
- We’re all about making WFH work for you – that’s why we offer a one‑off WFH allowance when you join. Offering perks like noise‑cancelling headphones or a comfortable desk chair to boost your comfort and focus!
- Company‑funded fertility and family‑forming programmes
- Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs
Core values
- Only the best – We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
- Ownership – We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
- Relentlessly improve – We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
- Bias for action – Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
- Disagree and commit – We are all working toward the same goal. If we don’t agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
- Build for people – We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.
PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Platform Software Engineer (Must be in UK) employer: Entrepreneur First
Contact Detail:
Entrepreneur First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Software Engineer (Must be in UK)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at PolyAI. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a GitHub or personal project showcasing your Python prowess or cloud infrastructure work, make sure to highlight it. It’s a great way to demonstrate your hands-on experience.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of AWS, Azure, and Terraform. Be ready to discuss how you’ve tackled challenges in past roles, especially around CI/CD and cloud management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Platform Software Engineer (Must be in UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Platform Software Engineer role. Highlight your experience with Python, Kubernetes, and cloud environments like AWS or Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for cloud technologies and how you’ve tackled technical challenges in the past. Let us know why you’re excited about joining PolyAI and how you can contribute to our mission.
Showcase Your Projects: If you've worked on relevant projects, whether personal or professional, make sure to include them. We love seeing practical examples of your work, especially if they involve CI/CD, Terraform, or any cloud infrastructure management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Entrepreneur First
✨Know Your Tech Inside Out
Make sure you brush up on your Python programming skills and get familiar with Kubernetes, AWS, and Azure. Be ready to discuss your hands-on experience with these technologies, as well as any projects you've worked on that showcase your ability to deliver reliable and scalable infrastructure.
✨Showcase Your Problem-Solving Skills
Prepare to talk about specific challenges you've faced in cloud operations or infrastructure management. Think of examples where you identified issues, implemented solutions, and optimised resources for cost-efficiency while maintaining performance. This will demonstrate your ability to engage in incident response and troubleshooting.
✨Emphasise Collaboration and Communication
Since the role involves working closely with engineering and security teams, be ready to share experiences where you collaborated effectively. Highlight your understanding of Agile methodologies and how you've contributed to team success through clear communication and shared goals.
✨Stay Current with Industry Trends
Show your passion for continuous improvement by discussing the latest cloud technologies and trends. Bring up any recent developments you've learned about and how they could benefit the company. This will reflect your love of learning and eagerness to contribute directly to solutions.
