HR Administrator

Word360 is an award-winning, tech-enabled translation and interpreting company specialising in the health and social care sectors, supporting large organisations with their communication needs. Our clients include the NHS, local authorities, and other public sector bodies.

Main Purpose of Job

We are seeking a proactive and highly organised HR Administrator to provide comprehensive HR administrative support across both our employed staff and our sub-contractor workforce. You will be responsible for the full employee lifecycle (from recruitment and onboarding through to leavers) and will also support the recruitment, onboarding, compliance, and ongoing administration of our sub-contractors. This role is ideal for someone working towards CIPD Level 3, who is looking to build a strong foundation in HR and progress within the profession.

Responsibilities and Duties

• General HR Administration (Employees)
  • Maintain accurate and up-to-date employee records in line with GDPR requirements.
  • Prepare HR documentation including offer letters, contracts, contract variations, reference requests, probation confirmations, and leaver letters.
  • Support the onboarding process for new starters, including collecting starter paperwork, referencing, right-to-work documentation, and setting up HR systems access.
  • Administer probation review processes and monitor the completion of reviews.
  • Support payroll by collating and checking HR-related changes (new starters, leavers, salary amendments, absence records, etc.).
  • Assist with the maintenance and updating of HR policies, procedures, and templates.
  • Ensure all personal data is handled securely and in accordance with GDPR and internal data protection policies.
  • Provide note-taking support for HR Manager/Department Managers during meetings (e.g. investigations, hearings, and other formal discussions).
  • Support the coordination of mandatory training and maintain accurate training records.
• Recruitment & Onboarding Support (Employees & Sub-Contractors)
  • Assist with drafting and posting job adverts on relevant platforms.
  • Support interview coordination, including scheduling, confirmations, and organising meeting rooms or online meeting links.
  • Manage candidate communication throughout the recruitment process.
  • Conduct pre-employment checks (right-to-work, references, qualifications, DBS where required).
  • Support the delivery of a smooth onboarding experience, including induction planning, documentation, and system access set-up.
• Sub-Contractor Administration & Management
  • Maintain an up-to-date database of all approved sub-contractors, including key details, compliance documents, and status.
  • Ensure all required documentation is collected, verified, and kept current (e.g. contracts, right-to-work evidence, qualifications, compliance paperwork).
  • Monitor expiry dates for critical documents (such as right-to-work or DBS) and proactively follow up to obtain updates.
  • Support the onboarding of new sub-contractors, ensuring all checks are completed and records accurately created in the system before work is assigned.

Skills and Attributes Required

• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Confident written and verbal communicator with a professional and approachable manner.
• Discreet and always respectful of confidentiality.
• Good IT skills, including Microsoft Office (Word, Excel, Outlook) and ability to learn HR/CRM systems quickly.
• Proactive, hands-on approach with a willingness to learn and develop.
• Previous experience in an HR administration or similar administrative role is desirable.
• Experience handling confidential and sensitive information.
• Exposure to recruitment and onboarding processes is an advantage.
• GCSEs (or equivalent) including Maths and English.
• Working towards CIPD Level 3 in People Practice.

Benefits

• Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
• Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
• Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
• Employee Recognition: Celebrate achievements with our employee awards and development programs.
• Health and Wellness: Benefit from health insurance, free gym memberships, free cinema tickets, and more.
• Career Growth: Your efforts drive your success. With our ambitious growth plans, you'll continually expand your expertise and opportunities.
• Cycle to Work Scheme: Join the cycling revolution with our support.
• Pension Scheme: Secure your future with our workplace pension plan.
• Paid Sick Leave: Rest assured with paid time off during illness.
• Social Events: Engage with colleagues and innovate through business-wide social events.

Diversity, Inclusion and Wellbeing

Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work-life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.

Additional Information

If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.

About Us

Word360 is the largest Interpreting and Translation company in the United Kingdom and we are lucky to be working alongside some brilliant clients across nationwide.