Senior Client Services Manager

Senior Client Services Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and deliver talent projects globally, ensuring seamless execution and high-quality service.
  • Company: Join a leading talent management company known for professionalism and reliability.
  • Benefits: Competitive salary, flexible hours, and potential for future full-time opportunities.
  • Why this job: Be at the forefront of exciting talent engagements and build lasting relationships.
  • Qualifications: Strong organisational skills, experience with high-profile talent, and project management expertise.
  • Other info: Fast-paced environment with opportunities for international travel and career growth.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an exceptional Senior Client Services Manager to join our successful Talent division. This role sits at the heart of Entourage’s Talent division, responsible for the seamless management and delivery of our talent-led projects across the world, ensuring that all talent engagements are professionally managed from contracting through to delivery.

Working closely and directly with Talent, internal teams, partners and clients, the role is focused on delivering best-in-class execution across appearances, events, campaigns and partnerships. It requires a calm, highly organised and solutions-focused individual who thrives in fast-paced international environments, has experience working directly with elite, high-profile Talent and is comfortable managing multiple projects simultaneously. The role plays a critical part in maintaining Entourage’s reputation for professionalism, reliability and high-quality delivery, while building trusted long-term relationships with Talent and partners through consistent excellence in execution.

Note: This role is a maternity cover position with scope for future full-time opportunities, subject to business needs. Any extension or permanent role would be subject to business requirements and a separate recruitment process.

About the Role:
  • Talent Project Management
    • Lead the management and delivery of talent projects from contracting through to completion.
    • Manage the fulfilment of all contractual deliverables.
    • Act as the central point of coordination between talent, internal teams, partners and clients across multiple projects, communicating with high standards and professionalism.
  • Talent Contracting & Delivery
    • Support contract review/development processes in collaboration with internal teams.
    • Manage contract-related feedback and queries with clients and Entourage’s retained legal support.
    • Coordinate travel and produce itineraries for events, shoots, appearances and professional commitments with the wider Talent Delivery & Fulfilment team.
    • Ensure all projects are delivered seamlessly, professionally and in line with agreed terms.
    • Manage and oversee internal processes across talent delivery, including invoicing and the monitoring of all incoming and outgoing payments alongside the finance team.
  • Partnership & Relationship Management
    • Manage ongoing talent partnerships and day-to-day relationships.
    • Serve as a trusted point of contact for talent across professional commitments.
    • Facilitate clear and effective communication between talent, Entourage and commercial partners.
    • Support long-term partnership development through consistently high-quality delivery.
  • On-the-Ground Delivery
    • Accompany and manage Talent across their commitments, appearances and shoots globally.
    • Support and/or lead delivery and management of Entourage work pre, during and post events.
Essential Requirements:
  • Fluent in English is essential, and either Portuguese or Spanish is desirable.
  • Strong organisational and project management skills with high attention to detail.
  • Proven ability to manage logistics and international projects.
  • Comfortable operating in fast-paced, high-pressure environments.
  • Flexible to work outside of traditional working hours when required.
  • Willing and able to travel internationally at short notice.
  • Strong communication and relationship management skills.
  • Professional, dependable and highly accountable.
  • Experience working with Talent or high-profile individuals.
  • Exposure to contract processes and commercial negotiations.
  • Possess the right to work in the UK and a passport that requires international travel with no restrictions.
Personal Attributes:
  • Highly motivated and proactive.
  • Exceptionally organised and structured.
  • Calm and solutions-focused under pressure.
  • Thrives in a global, fast-moving environment.
  • Enjoys responsibility, ownership and accountability.

To apply: Please email talent@entourage-global.com with your up-to-date CV along with a cover letter outlining why you’d be a strong fit specifically for Entourage and this role. Applications submitted without a cover letter will not be considered.

Hiring process:

  • Stage 1: Submit CV & Cover Letter
  • Stage 2: Virtual Interview
  • Stage 3: Face-to-face follow up interview in our London office.

Applications close: 26th February 2026.

Start Date: Mid-April 2026.

Senior Client Services Manager employer: Entourage Sport & Entertainment

Entourage is an exceptional employer that fosters a dynamic and inclusive work culture, particularly within its Talent division in London. Employees benefit from opportunities for professional growth, exposure to high-profile talent, and the chance to manage exciting international projects. With a focus on excellence and collaboration, Entourage provides a supportive environment where team members can thrive and build lasting relationships in the fast-paced world of talent management.
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Contact Detail:

Entourage Sport & Entertainment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Services Manager

✨Tip Number 1

Get to know the company inside out! Research Entourage's values, recent projects, and their approach to talent management. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or join relevant online forums. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for those interviews! Think about how your experience aligns with the role's requirements. Have specific examples ready that showcase your project management skills and ability to handle high-pressure situations. Practice makes perfect!

✨Tip Number 4

Don’t forget to follow up! After your interviews, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Senior Client Services Manager

Project Management
Organisational Skills
Attention to Detail
Communication Skills
Relationship Management
Logistics Management
Contract Negotiation
Problem-Solving Skills
Ability to Work Under Pressure
Flexibility
International Travel Coordination
Proactivity
Accountability
Experience with High-Profile Talent

Some tips for your application 🫡

Craft a Tailored Cover Letter: Make sure your cover letter is specifically tailored to the Senior Client Services Manager role. Highlight your experience with talent management and project delivery, and show us how you can bring value to our team at Entourage.

Showcase Your Organisational Skills: In your CV, emphasise your strong organisational and project management skills. We want to see how you've successfully managed multiple projects in fast-paced environments, so don’t hold back on those examples!

Be Professional and Personable: When writing your application, maintain a professional tone but let your personality shine through. We’re looking for someone who can build trusted relationships, so show us your communication style and how you connect with others.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Entourage Sport & Entertainment

✨Know Your Projects Inside Out

Before the interview, make sure you thoroughly understand the talent projects that Entourage has been involved in. Familiarise yourself with their approach to project management and delivery. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their needs.

✨Showcase Your Communication Skills

As a Senior Client Services Manager, strong communication is key. Prepare examples of how you've effectively managed relationships with high-profile talent or clients in the past. Be ready to demonstrate your ability to communicate clearly and professionally, especially under pressure.

✨Highlight Your Organisational Skills

Given the fast-paced nature of this role, it's crucial to showcase your organisational prowess. Bring specific examples of how you've successfully managed multiple projects simultaneously, ensuring all details were handled seamlessly. This will reassure them of your capability to thrive in their environment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle unexpected challenges. Think of situations where you had to adapt quickly or resolve conflicts, particularly in international settings. This will help you illustrate your calm and solutions-focused approach.

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