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- Tasks: Lead and manage talent projects globally, ensuring seamless delivery and coordination.
- Company: Join a dynamic team at Entourage, a leader in talent management.
- Benefits: Opportunity for future full-time roles and professional growth.
- Why this job: Be at the forefront of exciting talent engagements and build lasting relationships.
- Qualifications: Experience with high-profile talent, strong organisational skills, and project management expertise.
- Other info: Maternity cover role with potential for extension; travel required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an exceptional Senior Client Services Manager to join our successful Talent division. This role sits at the heart of Entourage’s Talent division, responsible for the seamless management and delivery of our talent-led projects across the world, ensuring that all talent engagements are professionally managed from contracting through to delivery.
Working closely & directly with Talent, internal teams, partners and clients, the role is focused on delivering best-in-class execution across appearances, events, campaigns and partnerships. The role plays a critical part in maintaining Entourage’s reputation for professionalism, reliability and high-quality delivery, while building trusted long-term relationships with Talent and partners through consistent excellence in execution.
Note: This role is a maternity cover position with scope for future full-time opportunities, subject to business needs. Any extension or permanent role would be subject to business requirements and a separate recruitment process.
- Talent Project Management
- Lead the management and delivery of talent projects from contracting through to completion.
- Act as the central point of coordination between talent, internal teams, partners and clients across multiple projects, communicating with high standards & professionalism.
- Support contract review/development processes in collaboration with internal teams.
- Manage contract-related feedback and queries with clients and Entourage’s retained legal support.
- Coordinate travel and produce itineraries for events, shoots, appearances and professional commitments with the wider Talent Delivery & Fulfilment team.
- Ensure all projects are delivered seamlessly, professionally and in line with agreed terms.
- Manage and oversee internal processes across talent delivery, including invoicing and the monitoring of all incoming & outgoing payments alongside the finance team.
- Manage ongoing talent partnerships and day-to-day relationships.
- Serve as a trusted point of contact for talent across professional commitments.
- Facilitate clear and effective communication between talent, Entourage and commercial partners.
- Support long-term partnership development through consistently high-quality delivery.
- Accompany and manage Talent across their commitments, appearances and shoots globally.
- Support and/or lead delivery and management of Entourage work pre, during and post events.
Fluent in English is essential, and either Portuguese or Spanish is desirable. Strong organisational and project management skills with high attention to detail. Proven ability to manage logistics and international projects. Flexible to work outside of traditional working hours when required. Willing and able to travel internationally at short notice. Strong communication and relationship management skills. Experience working with Talent or high-profile individuals. Exposure to contract processes and commercial negotiations. Possess the right to work in the UK and a passport that requires international travel with no restrictions.
Please email talent@entourage-global.
Stage 2: Virtual Interview
Stage 3: Face-to-face follow up interview in our London office.
Senior Client Services Manager Full Time Permanent in London employer: Entourage Sport & Entertainment
Contact Detail:
Entourage Sport & Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager Full Time Permanent in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Services Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Entourage and its Talent division thoroughly. Understand their projects and values so you can show how you fit into their world. We want to see that you’re not just another candidate, but someone who truly gets what we do.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've successfully managed multiple projects, especially in fast-paced environments. We love hearing about your experiences with high-profile talent and how you’ve delivered excellence under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and are keen to be part of our exciting journey.
We think you need these skills to ace Senior Client Services Manager Full Time Permanent in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Services Manager role. Highlight your experience with talent management and project delivery, as well as any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past experiences managing high-profile talent and how you've successfully delivered projects. Keep it engaging and professional!
Showcase Your Communication Skills: Since this role involves a lot of coordination and relationship management, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Entourage Sport & Entertainment
✨Know Your Talent
Before the interview, do your homework on the talent you'll be working with. Understand their backgrounds, recent projects, and what makes them tick. This will not only show your genuine interest but also help you discuss how you can effectively manage their engagements.
✨Master Project Management
Be ready to talk about your project management experience. Prepare specific examples of how you've successfully managed multiple projects simultaneously, especially in fast-paced environments. Highlight your organisational skills and attention to detail, as these are crucial for this role.
✨Communication is Key
Since this role involves liaising between various stakeholders, practice articulating your thoughts clearly and professionally. Think of scenarios where you've facilitated effective communication between teams or clients, and be prepared to share those experiences.
✨Show Flexibility and Adaptability
This position may require working outside traditional hours and travelling internationally. Be ready to discuss your willingness to adapt to changing circumstances and how you've handled unexpected challenges in previous roles. This will demonstrate your commitment to delivering high-quality service.
