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- Tasks: Manage and deliver exciting talent projects globally, ensuring seamless execution.
- Company: Join a leading Talent division known for professionalism and high-quality delivery.
- Benefits: Flexible home-based role with potential for future full-time opportunities.
- Why this job: Be at the heart of talent management and build relationships with elite individuals.
- Qualifications: Experience with high-profile talent and strong project management skills required.
- Other info: Opportunity to travel internationally and work in a dynamic, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an exceptional Senior Client Services Manager to join our successful Talent division. This role sits at the heart of Entourage’s Talent division, responsible for the seamless management and delivery of our talent-led projects across the world, ensuring that all talent engagements are professionally managed from contracting through to delivery.
Working closely & directly with Talent, internal teams, partners and clients, the role is focused on delivering best-in-class execution across appearances, events, campaigns and partnerships. The role plays a critical part in maintaining Entourage’s reputation for professionalism, reliability and high-quality delivery, while building trusted long-term relationships with Talent and partners through consistent excellence in execution.
Note: This role is a maternity cover position with scope for future full-time opportunities, subject to business needs. Any extension or permanent role would be subject to business requirements and a separate recruitment process.
- Talent Project Management
- Lead the management and delivery of talent projects from contracting through to completion.
- Act as the central point of coordination between talent, internal teams, partners and clients across multiple projects, communicating with high standards & professionalism.
- Talent Contracting & Delivery
- Support contract review/development processes in collaboration with internal teams.
- Manage contract-related feedback and queries with clients and Entourage’s retained legal support.
- Coordinate travel and produce itineraries for events, shoots, appearances and professional commitments with the wider Talent Delivery & Fulfilment team.
- Ensure all projects are delivered seamlessly, professionally and in line with agreed terms.
- Manage and oversee internal processes across talent delivery, including invoicing and the monitoring of all incoming & outgoing payments alongside the finance team.
- Partnership & Relationship Management
- Manage ongoing talent partnerships and day-to-day relationships.
- Serve as a trusted point of contact for talent across professional commitments.
- Facilitate clear and effective communication between talent, Entourage and commercial partners.
- Support long-term partnership development through consistently high-quality delivery.
- Accompany and manage Talent across their commitments, appearances and shoots globally.
- Support and/or lead delivery and management of Entourage work pre, during and post events.
Fluent in English is essential, and either Portuguese or Spanish is desirable. Strong organisational and project management skills with high attention to detail. Proven ability to manage logistics and international projects. Flexible to work outside of traditional working hours when required. Willing and able to travel internationally at short notice. Strong communication and relationship management skills. Experience working with Talent or high-profile individuals. Exposure to contract processes and commercial negotiations. Possess the right to work in the UK and a passport that requires international travel with no restrictions.
Please email talent@entourage-global.
Stage 2: Virtual Interview
Stage 3: Face-to-face follow up interview in our London office.
Client Service Manager - homebased in London employer: Entourage Sport & Entertainment
Contact Detail:
Entourage Sport & Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Manager - homebased in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Service Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about examples that showcase your project management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for managing talent projects.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance of standing out!
We think you need these skills to ace Client Service Manager - homebased in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining our Talent division and how you can contribute to our success.
Tailor Your CV: Make sure your CV is tailored to the Client Service Manager position. Highlight your experience with talent management, project coordination, and any relevant skills that match the job description. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Entourage Sport & Entertainment
✨Know Your Talent
Before the interview, do your homework on the talent you'll be working with. Understand their backgrounds, previous projects, and what makes them tick. This will not only show your genuine interest but also help you discuss how you can effectively manage their engagements.
✨Master Project Management
Brush up on your project management skills. Be ready to discuss specific examples of how you've successfully managed multiple projects simultaneously. Highlight your organisational skills and attention to detail, as these are crucial for the role.
✨Communication is Key
Prepare to demonstrate your communication skills. Think of scenarios where you've facilitated clear communication between different parties. Being able to articulate your thoughts clearly and professionally will be essential in this role.
✨Show Flexibility and Adaptability
This role requires flexibility, especially when it comes to working hours and travel. Be prepared to discuss how you've adapted to changing circumstances in past roles. Showing that you're willing to go the extra mile will set you apart from other candidates.
