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- Tasks: Manage and deliver talent projects globally, ensuring seamless execution and high-quality service.
- Company: Join a leading Talent division at Entourage, known for professionalism and reliability.
- Benefits: Opportunity for future full-time roles, dynamic work environment, and international travel.
- Why this job: Be at the forefront of exciting talent engagements and build lasting relationships.
- Qualifications: Strong organisational skills, experience with high-profile talent, and project management expertise.
- Other info: Maternity cover position with potential for permanent opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an exceptional Senior Client Services Manager to join our successful Talent division. This role sits at the heart of Entourage's Talent division, responsible for the seamless management and delivery of our talent-led projects across the world, ensuring that all talent engagements are professionally managed from contracting through to delivery.
Working closely & directly with Talent, internal teams, partners and clients, the role is focused on delivering best-in-class execution across appearances, events, campaigns and partnerships. It requires a calm, highly organised and solutions-focused individual who thrives in fast-paced international environments, has experience working directly with elite, high-profile Talent and is comfortable managing multiple projects simultaneously. The role plays a critical part in maintaining Entourage's reputation for professionalism, reliability and high-quality delivery, while building trusted long-term relationships with Talent and partners through consistent excellence in execution.
Note: This role is a maternity cover position with scope for future full-time opportunities, subject to business needs. Any extension or permanent role would be subject to business requirements and a separate recruitment process.
About the Role:
- Talent Project Management
- Lead the management and delivery of talent projects from contracting through to completion.
- Manage the fulfilment of all contractual deliverables.
- Act as the central point of coordination between talent, internal teams, partners and clients across multiple projects, communicating with high standards & professionalism.
- Talent Contracting & Delivery
- Support contract review/development processes in collaboration with internal teams.
- Manage contract-related feedback and queries with clients and Entourage's retained legal support.
- Coordinate travel and produce itineraries for events, shoots, appearances and professional commitments with the wider Talent Delivery & Fulfilment team.
- Ensure all projects are delivered seamlessly, professionally and in line with agreed terms.
- Manage and oversee internal processes across talent delivery, including invoicing and the monitoring of all incoming & outgoing payments alongside the finance team.
- Partnership & Relationship Management
- Manage ongoing talent partnerships and day-to-day relationships.
- Serve as a trusted point of contact for talent across professional commitments.
- Facilitate clear and effective communication between talent, Entourage and commercial partners.
- Support long-term partnership development through consistently high-quality delivery.
- On-the-Ground Delivery
- Accompany and manage Talent across their commitments, appearances and shoots globally.
- Support and/or lead delivery and management of Entourage work pre, during and post events.
Essential Requirements:
- Fluent in English is essential, and either Portuguese or Spanish is desirable.
- Strong organisational and project management skills with high attention to detail.
- Proven ability to manage logistics and international projects.
- Comfortable operating in fast-paced, high-pressure environments.
- Flexible to work outside of traditional working hours when required.
- Willing and able to travel internationally at short notice.
- Strong communication and relationship management skills.
- Professional, dependable and highly accountable.
- Experience working with Talent or high-profile individuals.
- Exposure to contract processes and commercial negotiations.
- Possess the right to work in the UK and a passport that requires international travel with no restrictions.
Personal Attributes:
- Highly motivated and proactive.
- Exceptionally organised and structured.
- Calm and solutions-focused under pressure.
- Thrives in a global, fast-moving environment.
- Enjoys responsibility, ownership and accountability.
To apply: Please email with your up-to-date CV along with a cover letter outlining why you’d be a strong fit specifically for Entourage and this role. Applications submitted without a cover letter will not be considered.
Hiring process:
- Stage 1: Submit CV & Cover Letter
- Stage 2: Virtual Interview
- Stage 3: Face-to-face follow up interview in our London office.
Applications close: 26th February ****. Start Date: Mid-April ****.
Senior Client Services Manager in England employer: Entourage Sport & Entertainment
Contact Detail:
Entourage Sport & Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Services Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their talent projects and think about how your experience aligns with their needs. This will help you stand out as someone who truly gets what they’re all about.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple projects or high-profile talent in the past. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Entourage.
We think you need these skills to ace Senior Client Services Manager in England
Some tips for your application 🫡
Craft a Tailored Cover Letter: Make sure your cover letter is specifically tailored to the Senior Client Services Manager role. Highlight your experience with talent management and project delivery, and show us why you’re the perfect fit for our team at Entourage.
Showcase Your Organisational Skills: In your CV and cover letter, emphasise your strong organisational skills and attention to detail. We want to see how you’ve successfully managed multiple projects in fast-paced environments, so don’t hold back on those examples!
Communicate Clearly and Professionally: Since this role involves liaising with high-profile talent and clients, it’s crucial to demonstrate your communication skills. Use clear, professional language in your application to reflect the high standards we uphold at Entourage.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and ensures you’re considered for this exciting opportunity in our Talent division.
How to prepare for a job interview at Entourage Sport & Entertainment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Client Services Manager. Familiarise yourself with the key responsibilities, especially around project management and talent delivery. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed high-profile talent or complex projects. Highlight your organisational skills and how you've maintained professionalism under pressure. This will demonstrate your capability to handle the demands of the role.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re engaged and thinking critically about how you can contribute to their success.
✨Be Ready to Discuss Logistics
Since the role involves managing logistics and international projects, be prepared to discuss your experience with travel coordination and contract processes. Share how you've navigated challenges in these areas, as it will highlight your problem-solving skills and attention to detail.
