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- Tasks: Manage luxury travel and concierge requests for high-profile clients.
- Company: Join Entourage Collection, a leader in luxury lifestyle management with 15 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and international exposure.
- Why this job: Be part of a team that curates extraordinary experiences for discerning clients while developing your skills.
- Qualifications: 2-5 years in PA/EA or concierge roles; excellent communication and organisational skills required.
- Other info: Fluency in English is essential; knowledge of Salesforce and social media is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an enthusiastic, experienced, and highly organised Lifestyle Manager to join our growing team as the company continues to expand internationally. The successful candidate will support their own roster of UHNWI clients with all concierge and travel requests at Entourage Collection. Comprised of Entourage Concierge, Travel, Events, and Projects, Entourage Collection was born from the desire to enhance, enrich, and curate the greatest experiences and opportunities available in the world for our clients. With over 15 years of experience catering to the world’s most discerning clientele, our philosophy is and will remain “the sky is no longer the limit”.
Responsibilities:
- Researching and booking premium travel services at the best possible rates including hotels, villas, yachts, jets, dining reservations and more;
- Organising a vast range of concierge requests that can include daily tasks (i.e. finding private tutors, premium event ticket sourcing, or booking home maintenance) to researching private islands, sourcing luxury items, working with interior designers etc.
- Carrying out research and creating bespoke client presentations;
- Serving as the primary contact for high-priority and high-profile clients, developing strong relationships and ensuring their needs are met to the highest standards.
- Event and Project management assistance;
- Liaising with suppliers and researching new suppliers and contacts;
- Attending industry events with suppliers to maintain and grow the profile of the company;
- Invoice preparation for clients;
- Proactive planning and thought leadership;
- CRM management for your roster of clients and suppliers;
- Close collaboration with the wider lifestyle management team;
- Training the juniors in the lifestyle team to enable their growth.
What we require from you:
- Superlative client relations skills and deliver outstanding customer service;
- Discretion is key to this role;
- The ability to anticipate needs and to proactively suggest ideas and experiences to clients they might like or need;
- Excellent organisation, communication, and time-management skills;
- To be creative and flexible;
- The ability to work in a team and independently;
- Enthusiasm and confidence in the ability to multi-task under pressure;
- Excellent written and verbal skills (Fluency in English is a must);
- Working knowledge of Salesforce, Outlook, Word, Excel, Keynote;
- Keen interest in travel and lifestyle management;
- Experience/interest in social media and Xero a plus;
- Previous PA/EA, concierge, or related lifestyle industry experience of minimum 2-5 years.
Please follow the LinkedIn application process to complete the screening questions and submit your CV. For any further questions, kindly email.
Lifestyle Manager employer: Entourage Collection
Contact Detail:
Entourage Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifestyle Manager
✨Tip Number 1
Network with professionals in the luxury travel and lifestyle industry. Attend events, join relevant online forums, and connect with people on LinkedIn to learn about potential job openings and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends in luxury travel and lifestyle management. This knowledge will not only help you in interviews but also demonstrate your passion for the industry to potential employers.
✨Tip Number 3
Consider reaching out to current or former Lifestyle Managers to ask about their experiences and any advice they might have. This can provide you with valuable insights and may even lead to referrals.
✨Tip Number 4
Showcase your organisational and multitasking skills through real-life examples during networking conversations. Highlight specific instances where you've successfully managed multiple tasks or projects, as this is crucial for the role.
We think you need these skills to ace Lifestyle Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lifestyle management, concierge services, or travel planning. Use specific examples that demonstrate your ability to manage high-profile clients and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their philosophy and how your skills align with their needs, particularly in client relations and organisation.
Showcase Relevant Skills: Emphasise your organisational, communication, and time-management skills in your application. Provide examples of how you've successfully managed multiple tasks or projects under pressure, as this is crucial for the Lifestyle Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Entourage Collection
✨Showcase Your Client Relations Skills
As a Lifestyle Manager, your ability to build strong relationships with clients is crucial. Prepare examples of how you've successfully managed client expectations and delivered outstanding service in previous roles.
✨Demonstrate Your Organisational Skills
This role requires excellent organisation and time-management skills. Be ready to discuss specific tools or methods you use to stay organised, especially when juggling multiple tasks or projects.
✨Highlight Your Proactive Approach
The job involves anticipating client needs and suggesting ideas. Think of instances where you went above and beyond for a client or identified opportunities they might not have considered.
✨Familiarise Yourself with Relevant Tools
Knowledge of Salesforce, Outlook, and other software is important. Brush up on these tools before the interview and be prepared to discuss how you've used them in past roles to enhance your efficiency.
