At a Glance
- Tasks: Manage collections portfolio and ensure timely payments from customers.
- Company: Dynamic staffing firm with a focus on diverse industries.
- Benefits: Permanent position with competitive salary and growth opportunities.
- Why this job: Join a team that values your skills and offers real impact in credit management.
- Qualifications: 3-5 years in credit/collections and strong communication skills required.
- Other info: Flexible hours and a supportive work environment for career development.
The predicted salary is between 36000 - 60000 £ per year.
We offer Permanent and Executive Search staffing, serving a broad spectrum of industries with qualified candidates. Our consultants have experience in corporate hiring and agency backgrounds, ensuring we find the right fit for diverse staffing requirements.
Job Description
Key Responsibilities:
- Be responsible for your collections portfolio.
- Prior to putting accounts on hold, review issues with sales & National Credit Manager for intervention or assignment to a third party.
- Mandatory notes requirement for all collection activity within each account.
- Identify outstanding issues and work with sales to generate RSR.
- Prepare journal entries for adjustments and write-offs approved by the National Credit Manager.
- Process credit applications for all new customers, obtaining D&B, Equifax reports, internet reports, trade references, and bank reports.
- Open new customer numbers and update maintenance files as required.
- Send an acknowledgement 'new customer letter' requesting additional pertinent details.
- Collection of overdue accounts, per predated month-end age listings.
- Update all contact information on an ongoing basis.
- File new accounts, date them per our retention policy, and update accordingly.
Qualifications:
- 3-5 years credit/collection experience.
- Strong computer ability, SAP, and Oracle.
- Solid knowledge of MS Office suite.
- Accounts Receivable reconciliation knowledge.
- Good communicator; verbal and written, with a focus on collection calls.
- Strong internal & external customer service and negotiation skills.
- Assertive (not aggressive) collection skills.
- Solid background in accounts receivable and collections.
- Ability to remain calm and demonstrate maturity.
- Ability to enlist cooperation.
- Multitask easily and switch direction as required.
- Self-motivated, goal-oriented, team player.
- Ability to be punctual and reliable.
- Lower the company DSO.
- Successful history of credit/collections.
- D&B and Equifax knowledge.
- Manufacturing experience preferred.
- Maintain maximum daily collection activity.
- Process credit applications on average within 24-48 hours.
- Strong attention to detail.
- Ability to meet collection result targets set monthly/annually.
- Willing to assume additional duties as required.
- Ability to work 11:00 am – 7:00 pm.
Additional Information:
Please provide details on how you are a direct fit for the role you are applying to, your salary expectations, and reasons for leaving your last job(s).
Credit and Collections Coordinator in Glasgow employer: Entire Hire
Contact Detail:
Entire Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Collections Coordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit and collections. We suggest role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific successes in your previous roles. We want to hear about how you’ve reduced DSOs or improved collection rates!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit and Collections Coordinator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit and Collections Coordinator role. Highlight your relevant experience in credit and collections, and don’t forget to mention your skills with SAP, Oracle, and MS Office. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in collections and how you’ve tackled challenges. We love a good story that showcases your skills!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially when it comes to your salary expectations and reasons for leaving previous jobs. Let’s keep it simple!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Entire Hire
✨Know Your Numbers
Before the interview, brush up on your credit and collections metrics. Be ready to discuss your past achievements, like how you reduced days sales outstanding (DSO) or improved collection rates. This shows you understand the role's impact on the business.
✨Master the Tools
Familiarise yourself with SAP, Oracle, and MS Office suite. If you can, practice using these tools beforehand. Being able to demonstrate your proficiency during the interview will give you an edge over other candidates.
✨Communicate Clearly
Since strong communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully navigated difficult conversations in the past, especially in collection scenarios.
✨Show Your Team Spirit
This position requires collaboration with sales and management. Be prepared to share examples of how you've worked effectively in a team setting. Highlight your ability to remain calm and assertive while negotiating, as this is key to success in collections.