At a Glance
- Tasks: Lead global DevOps and Customer Support, ensuring reliable infrastructure and services.
- Company: Enthought, a leader in scientific computing and digital transformation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Join a dynamic team working with innovative companies across various industries.
- Why this job: Shape the future of tech while mentoring a high-performing global team.
- Qualifications: 4+ years in DevOps, strong technical skills, and leadership experience required.
The predicted salary is between 60000 - 80000 £ per year.
About Enthought
Enthought is a global leader in scientific computing, AI, and digital transformation.
With offices in Austin, Tokyo, and Cambridge, we partner with the world’s most innovative companies to solve complex technical challenges through cutting‑edge software, training, and consulting.
Our team works directly with leading enterprises across manufacturing, energy, pharmaceuticals, and finance.
About The Role
We're looking for a senior technical leader to own our global Dev Ops and Customer Support functions.
You'll set strategy, build and lead a distributed team, and ensure the infrastructure and services that power our products and professional services run reliably across every time zone we operate in.
This is a hands‑on leadership role — you'll contribute architectural thinking and deep technical expertise while mentoring the team and shaping how we deliver.
- What You’ll Own
- Dev Ops strategy & infrastructure — Lead cloud infrastructure across dev, staging, and production. Own the Dev Ops roadmap and align it with product and engineering needs.
- Customer & product support — Manage global support operations, set quality metrics, and ensure contractual support obligations are met across all products.
- Team leadership — Supervise Dev Ops engineers and Customer Success admins. Coach, grow, and retain a high‑performing global team.
- Budget & resource management — Own infrastructure and support budgets. Optimize cloud costs and allocate resources effectively across functions.
- What You’ll Bring
- 4+ years of hands‑on Dev Ops experience, with strong Linux, Windows, and network management skills
- Bachelor’s degree in a technical field (or equivalent); M. S. preferred
- Deep expertise in cloud platforms (AWS, Azure) and container‑based deployment
- Proficiency in Python and Java Script, particularly in scientific or technical contexts
- Experience with CI/CD tooling such as Git Hub Actions, Jenkins, or Terraform
- Demonstrated ability to lead distributed teams and influence cross‑functional stakeholders
- Customer‑oriented mindset with strong analytical and communication skills
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Director, DevOps & Support in Cambridge employer: Enthought, Inc.
Enthought is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals seeking to make a meaningful impact in the fields of scientific computing and AI. With a strong emphasis on employee growth, you will have the opportunity to lead a talented global team while working in a dynamic environment that values cutting-edge technology and continuous learning. Located in vibrant cities like Austin, Tokyo, and Cambridge, Enthought offers a unique blend of professional development and work-life balance, ensuring that you thrive both personally and professionally.
