At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an amazing shopping experience.
- Company: Join The Entertainer, the UK's largest independent toy retailer with a fun culture.
- Benefits: Enjoy flexible pay, generous holiday, discounts, and career development opportunities.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Be part of a dynamic team where every day is exciting and rewarding.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 26100 - 31900 £ per year.
Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do?
At The Entertainer, Yate, we’re looking for an energetic
Store Manager to oversee our Entertainer store– bringing smiles to customers and inspiring brilliant toy shop teams every day.
If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we’d love to hear from you!
Entertainer Store Location: 32-34 West Walk, Yate Shopping Centre, Yate, BS37 4AX
What You'll Be Doing
- Driving sales and delivering top-notch service.
- Be a brand ambassador, building strong relationships with Entertainer teams.
- Use your commercial acumen to analyse trade reports and optimise trading space.
- Manage daily operations – from merchandising to stock management – ensuring everything is on point and on time.
- Motivate and develop your team through positive leadership and hands‑on coaching.
- Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service.
- Champion health and safety, shrinkage prevention, and store security.
- Recruit, induct, and train new team members, helping everyone reach their full potential.
How We’ll Reward You
- Flexible access to your pay via My View Pay Now
- Retail Trust benefits, including a Virtual GP.
- Birthday Leave plus 33 days holiday.
- Buy up to 5 extra holiday days a year, ideal for more rest, adventures, or time for you.
- Pension salary sacrifice to help you plan for the future.
- Life Cover for added peace of mind.
- Generous toy discount.
- Enhanced maternity & paternity pay.
- High Street & leisure discounts.
- Salary Sacrifice Cycle Purchase Scheme for a healthier commute.
- Annual Profit Share to reward your success.
What We're Looking For
- Proven retail management experience in a fast-paced, customer-focused, dynamic environment.
- A natural leader with experience of managing, developing, and motivating teams.
- Excellent communication and organisation skills.
- Experience in analysing reports and making quick, commercial decisions.
- Familiarity with Microsoft Office and Teams.
- A UK driving license is preferred.
Why Join Us?
- Work in a fun, fast-moving environment where no two days are the same.
- Be part of a supportive, enthusiastic team.
- Unlock your potential with ongoing training and development.
- Enjoy a career where you're valued, supported, and rewarded – every step of the way.
Over 40 Years of Selling Toys!
The Entertainer is the UK’s largest independent toy retailer, with over 150 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man.
Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!
Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.
As retail evolves, so do we!
Since acquiring Early Learning Centre in 2019, we’ve been committed to offering quality, choice, and value to our customers.
We continue to expand our reach partnering with other retailers including: Tesco, Matalanand Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.
The Entertainer has big ambitions for growth, and we’d love for you to join us on our exciting adventure!
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
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Store Manager in Yate employer: Entertainer
At Entertainer, we pride ourselves on fostering a vibrant and supportive work culture where our Sales Assistants can thrive. Located in the bustling Mansfield Jubilee Tesco Extra, this role offers not only competitive pay but also opportunities for personal growth and development within the toy industry. Join us to be part of a team that values enthusiasm and dedication, ensuring a rewarding experience for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Yate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Entertainer, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Entertainer!
We think you need these skills to ace Store Manager in Yate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Entertainer, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Entertainer and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Entertainer that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Entertainer
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
