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- Tasks: Lead a dynamic team, manage store operations, and deliver exceptional customer service.
- Company: Join The Entertainer, a beloved toy shop with a fun and family-oriented culture.
- Benefits: Enjoy flexible pay, generous holiday, staff discounts, and career development opportunities.
- Why this job: Make a real impact in a vibrant environment while building your retail career.
- Qualifications: Previous supervisory experience or strong sales assistant background in retail.
- Other info: Be part of a supportive team where every day brings new challenges and rewards.
The predicted salary is between 24000 - 36000 £ per year.
We\’re opening a brand-new store atOutlet Shopping at The O2, London, and we want you to be a part of it!
When you join us as a Supervisor at The Entertainer, Outlet Shopping at The O2, London,you will be a role model for our Sales Assistants and will support the management team in a busy store with key holder responsibilities. You will support your management team in the daily running of the store, andshow your managers what you’re all about when running the store independently to cover days off and holidays.
Every day is different, and we’ll be honest, you will be on your feet for most of the time! Whether that be receiving deliveries, merchandising the latest best sellers, providing excellent customer service or using your newly found toy expertise to recommend the perfect product – this job is demanding!
You will have the opportunity to make a real difference with your colleagues too, playing an important role in coaching and motivating the team to help them achieve the best they can in both their personal development and helping the store deliver exceptional store standards and customer service.
With those demands, come rewards, and this is the ideal position for anyone who is looking for the next step in their career. You will learn all about the way we work and with a comprehensive online training package and support, your Entertainer career in management can take you anywhere you want it to!
As a 30-hour Supervisor, your responsibilities will include
- Opening and closing the store, running the store successfully in the absence of the Store managementincluding Sunday openings on a rota basis
- Organising and supervising of daily tasks
- Demonstrating an exceptional customer service experience, inspiring your team to do the same
- Maintaining stock areas, controlling faulty goods and handling deliveries
- Working in your designated Tesco space as and when required.
What we will need from you
- Have a flexible approach to working hours and a commitment to help us resource the store effectively
- Be enthusiastic about your retail career having had valuable supervisory experience or gained extra responsibilities in a Sales Assistant role within a fast-paced retail environment.
- Be tech savvy, showing confidence in using computers and tablets to complete tasks and increase productivity
- Have the ability to identify sales opportunities and implement new ideas, showcasing your creative and commercial flair
How you will be rewarded
We are proud to offer many amazing benefits to our Supervisors including:
- Flexible access to your pay via MyView PayNow
- Birthday Leave plus 30 days holiday
- Generous Entertainer store toy discount
- High Street and leisure discounts
- Salary Sacrifice Cycle Purchase scheme
- Retail Trust benefits, including Virtual GP
- Enhanced maternity and paternity pay
- Life Cover
- Annual Profit Share
What our Supervisors say
\”I love working at the Entertainer as no two days are the same. A typical day in the life of a Supervisor would include managing deliveries, merchandising, pricing and finally (and most importantly!) providing excellent customer service to every customer. Interacting with children via our steps at till the point or allowing them to play with us through instore demonstrations is what makes us unique and makes my role so enjoyable. Seeing children leave with a smile on their face and making memories they will take with them when growing up makes for happy, returning customers. We are all one big family at The Entertainer with just one mission to be \’the best loved toyshop\’.\”
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
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Supervisor 30 Hours employer: Entertainer
Contact Detail:
Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor 30 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Entertainer. Understand their values, products, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for retail.
✨Tip Number 3
Show off your leadership potential! As a Supervisor, you'll be inspiring and coaching your team. Think of times when you've taken charge or helped others succeed. Highlight these moments to show that you’re ready to step up and make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join us at The Entertainer. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Supervisor 30 Hours
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see how excited you are about the opportunity to be a Supervisor and how you can inspire your team.
Tailor Your Experience: Make sure to highlight any supervisory experience or extra responsibilities you've taken on in previous roles. We love seeing how you've made an impact in fast-paced environments!
Be Tech-Savvy: Since being tech-savvy is key for this role, mention any relevant skills you have with computers and tablets. Show us how you can use technology to boost productivity and enhance customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our family at The Entertainer!
How to prepare for a job interview at Entertainer
✨Know the Company Inside Out
Before your interview, make sure you research The Entertainer thoroughly. Understand their values, mission, and what makes them unique in the toy retail industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience or any extra responsibilities you've taken on as a Sales Assistant. Prepare specific examples of how you've motivated a team, handled challenges, or improved customer service. This will demonstrate your capability to step up when needed.
✨Demonstrate Your Customer Service Passion
Since providing excellent customer service is key for this role, think of instances where you've gone above and beyond for customers. Share these stories during your interview to show that you understand the importance of creating memorable experiences for shoppers, especially children.
✨Be Ready for Practical Scenarios
Expect some situational questions or role-play scenarios during your interview. They might ask how you'd handle a busy day or manage deliveries. Practise thinking on your feet and be prepared to showcase your problem-solving skills and creativity in real-time.
