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- Tasks: Deliver exceptional customer service and manage sales transactions while keeping the store vibrant.
- Company: Join The Entertainer, a leading toy shop with over 165 stores across the UK, dedicated to creating joyful experiences.
- Benefits: Enjoy flexible pay access, birthday leave, generous discounts, and career development opportunities.
- Why this job: Be part of a fun team where every day is different and you can make a real impact on customers' lives.
- Qualifications: We seek confident, hardworking individuals who are passionate about providing great customer experiences.
- Other info: Guaranteed Sundays off and a supportive environment for personal growth and development.
Why Us? At The Entertainer, Chester Broughton Shopping Park, we're more than just a toy shop. Our passionate teams create memorable experiences for every visitor. With over 165 stores across the UK and a toy concession partnership with Tesco, we have exciting growth plans as we strive to become the most loved toy shop—one child, one community at a time. No two days are the same, and with great rewards and a fantastic team, what's not to love? If you're not afraid of hard work, have a fun and approachable personality—keep reading!
What we need from you:
- Confident and approachable
- Hardworking and ambitious
- Caring and passionate
What your responsibilities will include:
- Deliver outstanding customer service at all times, prioritising customers over tasks and providing a great shopping experience.
- Process sales transactions accurately, securely, and efficiently through the till points, actively engaging with customers to promote add-on sales.
- Handle and accept deliveries responsibly and safely, maintaining stockroom areas.
- Maintain merchandising of toys according to company standards.
- Work in your designated Tesco space as required.
This role is on a 20-hour contract, typically consisting of 4-hour shifts over 5 days. Flexibility is essential, as shifts may occur at any time, including outside normal trading hours, especially during Christmas. We support the 'Keep Sundays Special' campaign, so you will have guaranteed Sundays off to spend with family and friends.
How we will reward you:
- Flexible access to your pay via MyView PayNow
- Birthday Leave and 30 days holiday
- Generous store toy discount
- High street and leisure discounts
- Cycle to work scheme
- Retail Trust benefits, including Virtual GP
- Enhanced maternity and paternity pay
- Life Cover
We also offer access to thousands of courses through The EnterTrainer platform to support your development and career growth with us. We invest in our people from day one and encourage exploring your potential within the business.
What our colleagues say: “Working at The Entertainer, there is never a boring day! From serving customers at the tills to managing deliveries, there's always something to keep me busy. I enjoy merchandising new stock, pricing, and making shopping easy for customers. Seeing a toy go from the back of our wagon to a child's hands is truly rewarding. On weekends, we demonstrate best sellers and create magic by blowing bubbles outside. I love being a Sales Assistant here!”
We reserve the right to close this vacancy before the published closing date if we receive sufficient applications. Thank you.
Sales Assistant 20 Hours employer: Entertainer
Contact Detail:
Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 20 Hours
✨Tip Number 1
Familiarise yourself with The Entertainer's product range and current promotions. This knowledge will help you engage confidently with customers and demonstrate your passion for the toys they sell.
✨Tip Number 2
Showcase your customer service skills by practicing scenarios where you go above and beyond for a customer. Think of examples from past experiences that highlight your ability to create memorable shopping experiences.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts at various times, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Connect with current or former employees on social media platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Sales Assistant 20 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Entertainer is looking for in a Sales Assistant. Highlight the key qualities they value, such as being confident, approachable, and hardworking.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities of the Sales Assistant role. Use specific examples from your past work or volunteer experiences that demonstrate your customer service skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Entertainer and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for toys and the joy they bring to children. Share any personal experiences or stories that highlight your love for play and creativity, as this aligns perfectly with the company's mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. The Entertainer values a customer-first approach, so be ready to discuss how you would prioritise customer needs over tasks.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight your willingness to work during busy periods, especially around Christmas, to show that you're committed to the team's success.
✨Engage with the Team Spirit
The Entertainer prides itself on a fun and approachable team culture. During the interview, convey your ability to work well in a team and share examples of how you've contributed to a positive work environment in previous roles.
