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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage sales transactions efficiently.
- Company: Join The Entertainer, a vibrant toy shop passionate about creating joyful memories.
- Benefits: Enjoy flexible pay access, birthday leave, generous discounts, and online training opportunities.
- Why this job: Experience a fun work environment with diverse tasks and a supportive team culture.
- Qualifications: We seek confident, hardworking individuals with a passion for toys and customer care.
- Other info: Guaranteed Sundays off to spend time with family and friends.
About us
Why Us?
Here at The Entertainer, Romford Mercury Centre we\’re not like any other toy shop. Our teams have a passion for toys and creating memories for everyone who visits our store. With more than 160 stores across the UK, and our toy concession partnership with Tesco, we have exciting plans for the future as we continue to aim to become the best loved toy shop, one child, one community at a time. We promise that no two days will be the same, but with great rewards and a fantastic team to work with – what\’s not to love?! So, if you\’re not afraid of hard work, have a fun and approachable personality… then keep reading!
What we need from you
As a Sales Assistant, we want you to be:
- confident and approachable
- hardworking and ambitious
- caring and passionate
What your responsibilities will include
- Deliver outstanding customer service at all times, prioritising customers over task and delivering a great shopping experience.
- Process sales transactions accurately, securely and efficiently through the till points and be actively pushing add-ons by engaging effectively with customers.
- Responsibly and safely handle and accept deliveries to store, keeping up with the maintenance of stock room areas.
- Maintain merchandising of toys to company standards.
- Work in your designated Tesco space as and when required.
On a 20-hour contract you will typically be working 4-hour shifts over 5 days. Depending on the trading hours of the store you’re applying for, having a flexible approach and a commitment to help the store operate is key that you are able to work these shift patterns. This might include working hours at any time of the day, perhaps even outside of our normal trading hours, especially at Christmas. We support the “Keep Sundays Special” campaign, recognising that family time is important, so because of this you won’t be asked to work on a Sunday – so this is a guaranteed day off to spend with your families and friends.
How we will reward you
We are proud to offer many amazing benefits to our Sales Assistants including:
- Flexible access to your pay via MyView PayNow
- Birthday Leave plus 30 days holiday
- Generous Entertainer store toy discount
- High Street and leisure discounts
- Cycle to work scheme
- Retail Trust benefits including Virtual GP
- Enhanced maternity and paternity pay
- Life Cover
Also, with our online training platform, The EnterTrainer, we give you access to thousands of courses to further your development and grow your career with us. We invest in our people from day one and encourage opportunities to explore your own potential within the business.
What our colleagues say
“Working at The Entertainer, there is never a boring day! From serving customers on the tills, to bringing in and working the delivery, there is always something to keep me busy on my shift. I really enjoy merchandising all the new stock that comes in, pricing it up and making it easy for customers our to shop – seeing that new toy go from the back of our wagon, through the stockroom and onto the shop floor and into the child’s hands to buy – is a really rewarding part of my job. On weekends, we get to demonstrate our best sellers to the customers, blow bubbles out of the front door to recreate the magic that’s happening inside. I love being a Sales Assistant at The Entertainer!”
The company reserves the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
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Sales Assistant 20 Hours employer: Entertainer
Contact Detail:
Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 20 Hours
✨Tip Number 1
Familiarise yourself with The Entertainer's product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your passion for toys during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss how you can create memorable experiences for customers at The Entertainer.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts, especially during busy periods like Christmas. This shows that you're committed to supporting the team and the store's operations.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Share examples of how you've worked well with others in past jobs, as this aligns with The Entertainer's focus on creating a fantastic team environment.
We think you need these skills to ace Sales Assistant 20 Hours
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Entertainer's values and culture. Highlight your passion for toys and customer service in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your experience in customer service, teamwork, and any relevant retail experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've delivered outstanding customer service or worked effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for toys and how they create memories. Share any personal experiences or favourite toys from your childhood to connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Highlight situations where you prioritised customer needs over tasks, as this is crucial for the role.
✨Be Ready for Flexibility
Since the role requires a flexible approach to working hours, be prepared to discuss your availability. Mention your willingness to adapt to different shift patterns, especially during busy periods like Christmas.
✨Engage with the Team Spirit
The Entertainer values teamwork, so show that you're a team player. Talk about how you enjoy collaborating with others and contributing to a fun and positive work environment.
