At a Glance
- Tasks: Deliver outstanding customer service and assist with vehicle rentals in a fast-paced environment.
- Company: Join a dynamic team at Enterprise Mobility, where your contributions are valued.
- Benefits: Competitive salary of £30,911.40 per annum and flexible working hours.
- Other info: Flexible shifts available, including evenings and weekends; must be over 21 with a full driving licence.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and previous customer service experience required.
The predicted salary is between 30911 - 30911 £ per year.
We’re looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Cumbria Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £30,911.40 per annum. The number of contracted hours will be 45 per week - flexibility with working days and times is essential.
If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you!
Responsibilities:- Greet customers warmly upon their arrival, assisting them with the rental process from start to finish.
- Delivery and collection of vehicles across the region.
- Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems.
- Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer.
- Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures.
- Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively.
- Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements.
- Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
- Previous experience in customer service.
- Strong attention to detail and the ability to multitask in a busy environment.
- Strong work ethic and positive attitude.
- The flexibility to work a variety of shifts, including evenings and weekends.
Please let us know about any accommodations you may need to participate in the recruitment process. No drug or alcohol related offence within the last five years is permitted. You must be over 21 years of age for insurance purposes. You must have a full manual UK or EU driving licence. Location: Barrow-in-Furness.
Customer Delivery Representative - Whitehaven employer: Enterprise
Enterprise in Llandygai is an excellent employer, offering a dynamic work environment where customer service excellence is at the forefront. With competitive pay and flexible hours, employees benefit from a supportive culture that encourages growth and development within the company. The opportunity to work in a vibrant location like Bangor adds to the appeal, making it a rewarding place for those seeking meaningful employment in the customer service sector.
