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- Tasks: Deliver exceptional service to customers renting vehicles and handle inquiries.
- Company: Leading mobility services provider in Cumbria with a focus on customer satisfaction.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills while helping others.
- Qualifications: Excellent communication skills and previous customer service experience required.
- Other info: Must have a valid UK or EU driving licence and be available for flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
A leading mobility services provider in Cumbria seeks a passionate Customer Service Representative to deliver outstanding service to customers renting vehicles.
Responsibilities include:
- Greeting customers
- Processing rental agreements
- Addressing inquiries
Ideal candidates will have excellent communication skills and previous customer service experience. The position demands flexibility with working hours, including shifts across seven days a week, and requires a valid UK or EU driving licence.
Vehicle Rentals: Customer Advisor | Flexible Shifts (Cumbria) in Carlisle employer: Enterprise
Contact Detail:
Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Rentals: Customer Advisor | Flexible Shifts (Cumbria) in Carlisle
✨Tip Number 1
Get to know the company! Research their values and services so you can show genuine interest during your interview. It’ll help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we should prepare for common questions and scenarios. Role-playing with a friend can really boost our confidence.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your availability and willingness to work various shifts. This shows that we’re committed and ready to meet the demands of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Vehicle Rentals: Customer Advisor | Flexible Shifts (Cumbria) in Carlisle
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their experience memorable.
Tailor Your Experience: Make sure to highlight any previous customer service roles you've had. We love seeing how your past experiences relate to the responsibilities of the Customer Advisor position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication skills come across in your writing.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Enterprise
✨Know the Company
Before your interview, take some time to research the mobility services provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about delivering outstanding service, prepare examples from your previous experience where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Ready for Flexibility Questions
Given that the position requires flexibility with working hours, be prepared to discuss your availability. Think about how you can accommodate shifts across seven days a week and express your willingness to adapt to the company's needs.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, or what a typical day looks like. This shows you're engaged and serious about the role.