At a Glance
- Tasks: Support and maintain customer IT environments, ensuring smooth and secure operations.
- Company: Dynamic IT company focused on modern cloud-first solutions.
- Benefits: Hybrid working, private medical cover, and a well-rounded benefits package.
- Other info: Join a supportive team with opportunities for continuous learning and improvement.
- Why this job: Gain hands-on experience in a variety of IT tasks while growing your technical skills.
- Qualifications: Experience with Microsoft 365, networking fundamentals, and firewalls.
The predicted salary is between 31500 - 38500 £ per year.
This role is ideal for an IT Engineer who enjoys hands-on technical work, solving real problems, and supporting modern cloud-first environments. You'll work across Microsoft 365, networking, firewalls, and on-prem infrastructure, with the flexibility of hybrid working and the stability of a well-rounded benefits package.
The Role
You'll support and maintain customer IT environments, ensuring systems run smoothly, securely, and efficiently. The work is varied - from Microsoft 365 administration to network troubleshooting - and you'll be part of a team that values clear communication, good engineering practice, and steady improvement.
Key Responsibilities
- Administration, support, and troubleshooting across Microsoft 365 environments
- Maintaining and supporting firewalls
- Troubleshooting and improving networking and switching
- Assisting with Hyper-V environments (advantageous, not essential)
- Providing clear, effective technical support to users and customers
- Contributing to a hybrid working rhythm across the Greater Belfast area
What You Bring
- Strong experience with Microsoft 365 (administration, support, issue resolution)
- Solid grounding in networking fundamentals and switching
- Practical experience with firewalls
- Ability to work hybrid from the Greater Belfast area
- Willingness to learn and grow your technical skillset
Why This Role Stands Out
It's a role with genuine variety, a supportive team, and the chance to build your skills across both cloud and on-prem technologies. You'll have autonomy, flexibility, and the satisfaction of keeping modern IT environments running smoothly.
Level 2 Support Engineer employer: Enterprise Staffing Solutions Ltd
As a Level 2 Support Engineer, you'll join a dynamic team that prioritises hands-on technical work and problem-solving in a modern cloud-first environment. With a strong emphasis on employee growth, flexible hybrid working arrangements, and a comprehensive benefits package including private medical cover, this company fosters a supportive culture where clear communication and continuous improvement are valued. Located in the Greater Belfast area, this role offers the unique opportunity to enhance your skills while contributing to the smooth operation of diverse IT systems.
Contact Details:
Enterprise Staffing Solutions Ltd Recruitment Team
