At a Glance
- Tasks: Inspect vehicles, report faults, and ensure quality standards for customer satisfaction.
- Company: Join Enterprise Mobility, a leader in diverse vehicle rental services across the UK.
- Benefits: Enjoy competitive pay, generous leave, and employee perks like discounts and volunteer days.
- Why this job: Be part of a dynamic team that values attention to detail and promotes career growth.
- Qualifications: Must have a full UK/Ireland/EU driving licence and strong attention to detail.
- Other info: Monday to Friday schedule with no weekend shifts and opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join a Team That Keeps the UK Moving
Make Your Move and become part of a team where your attention to detail drives safety, quality, and customer satisfaction. At Enterprise Mobility, we operate one of the UK\’s most diverse and dynamic vehicle fleets. We\’re now looking for a dedicated and detail-orientedVehicle Quality Assessor to join our Flex-E-Rent team at our Norwich.
Why Join Us?
- Competitive Pay – With annual salary reviews.
- Career Development– Our in-house training and development programs support your growth.
- Work-Life Balance– Monday to Friday schedule, no weekend shifts
- Generous Leave– 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
- Comprehensive Benefits– Including pension, life assurance, and access to an Employee Assistance Programme.
- Employee Perks– Discounts on car hire, Cycle to Work scheme, paid volunteer days, and more!
What Division will I be working in?
Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth. To learn more about our Flex-E-Rent division, please visit: Commercial Vehicle Hire | Enterprise Flex-E-Rent (flexerent.co.uk)
Location
Enterprise Flex-E-Rent, 46 Hurricane Way, Norwich NR6 6JB
Responsibilities
What You\’ll Be Doing
- Auditing check-in and damage inspections of vehicles arriving at the depot
- Inspecting vehicles and ancillary equipment (e.g., tail lifts)
- Reporting faults or damage to management for workshop review
- Conducting spot checks to ensure high standards for vehicles going on hire
- Maintaining accurate records of vehicle status
- Ensuring outgoing vehicles match requested specifications
- Supporting operational excellence and customer satisfaction
Qualifications
What We\’re Looking For
- Full UK / Irish / EU Manual Driving Licence
- Strong attention to detail and accuracy
- Excellent customer service skills
- Organisational skills
- Ability to pass a security check (criminality, financial, and employment references)
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Vehicle Quality Assessor - Norwich employer: Enterprise Rent-A-Car
Contact Detail:
Enterprise Rent-A-Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Quality Assessor - Norwich
✨Tip Number 1
Familiarise yourself with the specific types of vehicles and equipment that Enterprise Flex-E-Rent operates. Understanding the nuances of their fleet will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of vehicle inspection processes and standards. Being able to discuss these confidently will show that you are prepared for the responsibilities of a Vehicle Quality Assessor.
✨Tip Number 3
Highlight any previous experience you have in customer service or quality assurance roles. This will help you stand out as someone who understands the importance of customer satisfaction and operational excellence.
✨Tip Number 4
Network with current or former employees of Enterprise Flex-E-Rent if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Vehicle Quality Assessor - Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Vehicle Quality Assessor role. Emphasise your attention to detail, customer service skills, and any previous experience in vehicle inspections or audits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and customer satisfaction. Mention why you want to work for Enterprise Flex-E-Rent specifically and how your values align with their mission.
Highlight Relevant Qualifications: If you have any certifications or training related to vehicle inspection or quality assessment, be sure to include these in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Enterprise Rent-A-Car
✨Showcase Your Attention to Detail
As a Vehicle Quality Assessor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference, whether in quality checks or customer service.
✨Demonstrate Your Customer Service Skills
This role requires excellent customer service skills. Think of instances where you successfully resolved customer issues or improved their experience, and be ready to share these stories during the interview.
✨Familiarise Yourself with Vehicle Inspections
Understanding the basics of vehicle inspections and damage assessments will give you an edge. Brush up on common faults and how they can affect vehicle performance, as this knowledge may come up in technical questions.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and the company.