At a Glance
- Tasks: Deliver outstanding customer service and assist with vehicle rentals in a fast-paced environment.
- Company: Join a family-owned global leader in mobility with a strong legacy.
- Benefits: Competitive salary of £30,209.40 per annum and flexible working hours.
- Other info: Dynamic team environment with opportunities for growth and recognition.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and previous customer service experience required.
The predicted salary is between 30209 - 30209 £ per year.
We’re Enterprise Mobility.
A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries.
Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.
We’re looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Omagh Area .
This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs.
This a position starting immediately.
This role requires flexibility with shifts available across seven days a week.
The pay for this position will be £30,209.40 per annum.
The number of contracted hours will be 45 per week - flexibility with working days and times is essential.
If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you!
Greet customers warmly upon their arrival, assisting them with the rental process from start to finish Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures Delivery and collection of vehicles across the region Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised.
Apply now to start your journey with Enterprise Mobility!
Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
Previous experience in customer service.
Strong attention to detail and the ability to multitask in a busy environment.
Strong work ethic and positive attitude.
The flexibility to work a variety of shifts, including evenings and weekends.
Additional
Information: Please let us know about any accommodations you may need to participate in the recruitment process.
No drug or alcohol related offence within the last five years is permitted.
You must be over 21 years of age for insurance purposes.
You must have a full manual UK driving licence.
Customer Service Representative - Omagh employer: Enterprise Rent-A-Car
At Enterprise Mobility, we pride ourselves on being an excellent employer, offering a structured training programme and clear career progression opportunities for our Fleet Solutions Coordinator role in Manchester. Our supportive culture prioritises employee development and wellbeing, complemented by generous leave and comprehensive benefits, making it an ideal place for motivated individuals to thrive and advance their careers in fleet management.
