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- Tasks: Assist customers with vehicle rentals and ensure a fantastic rental experience.
- Company: Global mobility leader at Edinburgh Airport with a dynamic team.
- Benefits: Flexible shifts, gain valuable experience, and enhance your customer service skills.
- Why this job: Join a fast-paced environment and make a real difference in customer satisfaction.
- Qualifications: Excellent communication skills and prior customer service experience required.
- Other info: Perfect opportunity for students looking to earn while gaining experience.
The predicted salary is between 11 - 14 £ per hour.
A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience.
Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a dynamic team and enhance customer satisfaction in a fast-paced environment.
Customer Experience Agent - Temp, Edinburgh Airport employer: Enterprise Rent-A-Car
Contact Detail:
Enterprise Rent-A-Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent - Temp, Edinburgh Airport
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be interacting with customers at Edinburgh Airport, practice how you can greet and assist them effectively. Role-play with a friend or family member to get comfortable.
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability during the interview. Show that you're open to working various shifts throughout the week, as this will make you a more attractive candidate for the team.
✨Tip Number 3
Research the company before your interview. Knowing their values and what they stand for will help you connect better with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience Agent - Temp, Edinburgh Airport
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've made customers happy in the past, so share specific examples that showcase your communication skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role at Edinburgh Airport. Mention why you’re excited about working in a fast-paced environment and how you can contribute to enhancing customer satisfaction.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Enterprise Rent-A-Car
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Experience Agent does. Familiarise yourself with vehicle rental processes and think about how you can enhance customer satisfaction. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or went above and beyond to ensure a great experience. Practising these anecdotes will help you articulate your skills clearly.
✨Flexibility is Key
The job requires flexibility with shifts, so be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked in fast-paced environments. This will demonstrate that you can handle the dynamic nature of the role at Edinburgh Airport.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
