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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings in a dynamic team.
- Company: Join Enterprise Mobility, a leader in the UK vehicle rental industry.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive benefits.
- Why this job: Make a real impact while developing your career with structured progression.
- Qualifications: Strong communication skills and a Full UK/Ireland Manual Driving Licence required.
- Other info: Flexible work schedule with no weekend shifts and great employee perks.
The predicted salary is between 30000 - 42000 £ per year.
Competitive Salary + Career Progression
Join a Team That Keeps the UK Moving
Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. Now, we’re looking for a motivated and customer‑focused Customer Assistance Representative to join our Flex‑E‑Rent team in Uxbridge.
Why Join Us?
- Structured Career Development – Clear training roadmap with a £1,000 salary increase upon completion
- Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10-12 months
- Leadership Opportunities – Access to our development programme and future management roles
- Work‑Life Balance – Monday to Friday schedule, no weekend shifts
- Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
- Comprehensive Benefits – Including pension, life assurance, access to same day virtual private GP appointments & more!
- Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days
What Division Will I Be Working In?
Enterprise Flex‑E‑Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
Location
Enterprise Flex‑E‑Rent, West London Industrial Park, Iver Ln, Cowley, Uxbridge UB8 2JG
Responsibilities
- Delivering exceptional customer service in person, by phone, and via email
- Managing vehicle bookings and fleet systems
- Building strong customer relationships and supporting account management
- Handling administration, problem‑solving, and operational tasks
- Helping the business grow by giving you the chance to boost income and cut costs
- Working both independently and as part of a fast paced high‑performing team
Qualifications
- Strong communication and customer care skills
- A Full UK / Irish Manual Driving Licence
- A flexible approach to work
- Experience handling enquiries via email, phone, and face‑to‑face
- Business‑level IT skills (Excel, Outlook, etc.)
- Ability to pass a security check (criminality, financial, and employment references)
Contact Detail:
Enterprise Rent-A-Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistance Representative - Uxbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Enterprise Flex-E-Rent. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Customer Assistance Representative. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is your chance to shine and demonstrate that you can deliver exceptional service, just like they expect at Enterprise Flex-E-Rent.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Customer Assistance Representative - Uxbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Assistance Representative role. Highlight your customer service experience and any relevant skills that match what we're looking for in the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to mention any experience you have with handling enquiries via email or phone!
Be Yourself: We want to get to know the real you! Let your personality shine through in your application. Share examples of how you've built strong customer relationships or solved problems in previous roles.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and consider you for the role!